Reservations Sales
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Job Description
Reservations Sales Agent at Marriott Vacations Worldwide assisting customers with vacation experiences. Responsible for managing rental reservations, ensuring customer satisfaction in a remote setting.
Responsibilities:
- Assist guests with reserving, modifying, or canceling rental reservations.
- Check the availability of accommodations and dates, including finding alternative dates or options if the first choice is not available.
- Communicate via telephone calls with customers and potential owners to set up preview package sales/tours, including explaining the opportunities available and answering questions.
- Verify that individuals meet eligibility requirements for preview package sales/tours prior to scheduling a tour for an MVW property.
- Interact with colleagues and guests professionally and promptly.
- Contribute to team goals.
- Maintain confidentiality of proprietary materials and information.
- Always follow company policies and safety procedures.
Requirements:
- Available to work various shifts, holidays, and both weekend days.
- Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time.
- Must possess the ability to navigate multiple computer systems simultaneously, along with proficiency in reading, writing, and comprehension.
- Position may require background and drug screening contingent on company policy in accordance with applicable legal requirements.
Benefits:
- Competitive Pay
- Medical/Dental/Vision/401K opportunities
- Travel discounts
- Credit Union Membership
- Tuition Reimbursement
- Professional Counseling & Family Support
- Growth and Development Opportunities
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