Resource Manager
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Resource Manager optimizing internal talent allocation for Presidio’s managed services, cloud, cybersecurity, and digital transformation solutions. Forecasting demand, managing utilization, and coordinating internal and external staffing.
Responsibilities:
- Maintain a real-time view of Managed Services resource availability, capacity, and utilization across business units and practices
- Identify under- and over-utilization trends and recommend corrective actions
- Build and maintain a skills inventory database covering capabilities, certifications, and development goals
- Partner with project managers and delivery leads to forecast resource demand 4–12 weeks ahead
- Facilitate weekly or bi-weekly resource planning meetings with department heads and practice leads
- Champion an internal-first staffing philosophy by socializing project needs and roles to existing employees before external recruitment
- Define thresholds with HR and talent acquisition for external hiring or contracting
- Match bench-eligible, under-allocated, or growth-seeking employees to suitable assignments
- Maintain an internal candidate pipeline for anticipated needs
- Liaise between delivery teams, people managers, HR, and leadership on resourcing matters
- Communicate resourcing decisions and escalate conflicts or capacity constraints with proposed solutions
- Manage staffing vendors, contractors, and contingent workforce partners when internal capacity is insufficient
- Track contractor spending, internal cost comparisons, and external market rates
- Develop utilization dashboards and leadership reports
- Track utilization, bench time, internal versus external time-to-fill, and skill-gap trends
- Provide forecasting reports for headcount planning and budget cycles
- Identify resource-gap patterns and inform workforce development and hiring strategy
Requirements:
- 3–5 years’ experience specifically with Resource Management
- 2 years’ experience working in a Managed Services provider environment
- Experience managing resources across technical, project management, and operations functions
- Data-driven mindset with experience building utilization reports and capacity forecasts
- Exceptional interpersonal and negotiation skills
- Ability to handle sensitive workforce conversations with discretion and empathy
- Familiarity with cloud technology roles and skill sets, including Azure, AWS, infrastructure, and DevOps
- PMI, PMP, or ITIL certification is a plus
- Strong understanding of Agile, Waterfall, or hybrid project delivery methodologies
- Ability to balance short-term project needs with long-term workforce development goals
- Ability to build trust with project leaders, people managers, HR, and executives
- Ability to clearly articulate trade-offs, decisions, and forecasts to varied audiences
- Ability to turn utilization and capacity data into actionable recommendations
Benefits:
- Associated travel of 5%
- Equal opportunity workplace
- Reasonable accommodations for individuals with disabilities
Similar Jobs
Wind Hub Manager
Wind Hub Manager leading multi-site turbine operations, safety, customers, and performance for GE Vernova’s renewable-energy business. Managing hub teams, dispatch, maintenance, and operational excellence across Abilene-area sites.
Vulnerability Manager
Vulnerability Manager leading Guild Mortgage’s enterprise vulnerability management program. Prioritizing remediation, managing security scanning platforms, and reporting cyber-risk exposure to leadership.
Resource Manager
Resource Manager optimizing technical, project management, engineering, and Managed Services talent for Presidio. Forecasting capacity, matching employees to projects, and guiding internal-first staffing for a global IT solutions provider.
Clinical Manager – Electrophysiology
Clinical Manager developing electrophysiology clinical talent for Johnson & Johnson MedTech. Supervising new hires, optimizing training, and aligning clinical development with commercial execution across Virginia.
National Accounts Manager – Multifamily
National accounts manager growing multifamily housing sales for HD Supply, a North American industrial distributor. Managing strategic accounts, contracts, business plans, and customer relationships across Georgia and Florida.
Case Manager, RN
Case Manager RN coordinating telephonic care for GlobalHealth, a Medicare Advantage HMO insurer. Advocating for high-risk members through assessments, care planning, provider coordination, and transitions of care.
ASO Manager
ASO Manager owning organic growth for SplitMetrics’ global mobile marketing agency clients. Managing keywords, metadata, creatives, experiments, and client performance reporting across app stores.
Ground Experience Manager, Asia Pacific
Ground Experience Manager providing real-time support for Jacada Travel’s personalized luxury trips in Asia Pacific. Monitoring bookings, resolving disruptions, and coordinating local travel partners remotely.
Key Contractor Manager
Key Contractor Manager driving commercial growth for Marshalls, the UK’s leading hard landscaping, building and roofing products supplier. Managing key housebuilder and contractor accounts, specifications, projects and regional stakeholder negotiations.
Senior Retail Media Manager
Senior Retail Media Manager leading Amazon, Google, DSP, and social advertising for Henkel’s Consumer Brands. Optimizing campaigns, budgets, and performance insights across retail media channels.
Manager, LTD Claims
LTD claims manager overseeing multiple disability claims teams at DMI, a disability and absence management solutions provider. Driving coaching, performance improvement, client satisfaction, and strategic claims initiatives.
Case Manager
Vynca Lead Care Manager coordinating healthcare, behavioral health, and social services for vulnerable U.S. members. Developing care plans, facilitating access, tracking outcomes, and advocating for client wellness.
Case Manager
Case Manager coordinating Medicare care, resources, and services for Blue Cross NC members. Assessing needs, managing care plans, and supporting better health outcomes across the care continuum.
Manager II, OS
AWG district manager supporting grocery retailers through merchandising, promotions, store projects, and operational analysis. Driving member-store sales growth and profitability across assigned accounts.
Digital Monetization and Advertising Manager
Digital Monetization and Advertising Manager enabling media sales and supplier growth for US Foods, a leading foodservice distributor. Supporting go-to-market strategy, training, forecasting, and advertiser relationships.
Systems Enablement Manager
Systems Enablement Manager integrating acquired B2B SaaS companies at Cordance. Configuring Salesforce, HubSpot, NetSuite, and CPQ while driving stakeholder adoption and AI-assisted enablement.
Senior Manager, Card Services, Digital Banking
Senior Manager overseeing debit card administration and dispute operations for nationwide Forbright Bank. Ensuring Reg E compliance, operational controls, team performance, and seamless digital banking customer experiences.
Merchant Payment Services Market Manager
Market Manager responsible for business development and sales targeting small businesses at U.S. Bank. Focus on building relationships and executing sales strategies within assigned territories.
Manager, Molecule Pipeline Enablement
Molecule pipeline manager advancing drug-development intelligence and asset management at Cytiva. Standardizing global processes to secure specification positions and expand life-sciences market share.
Senior Incident Manager
Senior Incident Manager leading critical incident response for Snowflake’s cloud data platform. Coordinating recovery, communications, postmortems, and executive stakeholder updates.