Retail Package Sales Training Manager
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Job Description
Training Manager leading training and development for Package Sales team members at select stores. Focusing on leadership development and executing training processes to improve performance.
Responsibilities:
- Lead the training and development support for the Package Sales program
- Focus on Retail Package Sales managers' leadership development
- Execute training roadmap and certification process
- Deliver training on site and via virtual distance learning technology
- Evaluate and communicate program effectiveness by measuring learning outcomes
- Facilitate in-person and virtual training programs including Leadership Development programs
- Conduct onsite visits to assess training delivery and consistency
- Manage LMS Administration activities
- Collaborate with business leaders to create training strategies
Requirements:
- Bachelor’s Degree or Equivalent Work Experience
- Bilingual, English and Spanish strongly preferred
- Successful store manager for retail or similar experience
- Record of consistent above budget sales performance
- Demonstrated ability to build and maintain a full sales staff
- Established record of developing direct reports for promotion
- One-year of sales training
- One-year leadership training experience (preferred, yet not required)
- Ability to independently prioritize multiple projects at different locations
- Ability to conduct research, gather information for trend analysis
- High Quality scores as measured by Medallia, alert percentage, refund rate, and package net VPG performance
- Strong communication and facilitation skills
- Excellent written and verbal communication skills
Benefits:
- Health insurance
- Professional development programs
- Paid time off
- Flexible work arrangements
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