Lead Services Training Specialist
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Job Description
Lead technical trainer delivering turbine, generator, and combined-cycle maintenance training for GE Vernova’s energy business. Managing lab equipment, training content, and participant performance.
Responsibilities:
- Deliver state-of-the-art technical training on technology installation, operation, maintenance, and repair to internal and customer participants
- Manage and maintain lab equipment at the Houston Learning Center
- Support the design, development, updating, and delivery of training for gas turbines, steam turbines, generators, and combined-cycle systems
- Prepare classroom, troubleshooting, maintenance, and repair equipment
- Use participant reaction and learning data to recommend instructor, instructional method, curriculum, and other improvements
- Balance virtual, classroom, hands-on, augmented reality, mentoring, and other learning methodologies
- Serve as a subject matter expert and liaise with internal teams on training content, delivery methods, and continuous improvement
- Ensure company policies and procedures are included in learning objectives and enforced during training
- Integrate Field Engineering e-tools, reporting systems, service notices, and business processes into training programs
- Maintain accurate training records, update course materials, and evaluate student performance
- Provide student feedback to Training and Development Managers and students' people leaders
- Escalate missing prerequisites or performance issues proactively and promptly
- Travel as required
- Perform other duties aligned with organizational priorities
Requirements:
- Bachelor's Degree in Engineering or related technical/scientific fields, or a High School Diploma/GED and at least 7 years of equivalent professional experience in the relevant technology
- Advanced experience in field service or engineering in relevant technology related to installation, operation, maintenance, or repairs
- Ability to speak, read, and write English fluently
- EU Work Permit
- Previous technical instructor or adult learning delivery experience
- Adult Learning Strategies Certification
- Experience with energy field service, field engineering, or installation and commissioning of GE Energy Turbine products and GE excitation, controls, mechanical, Heavy Duty Excitation, Turbine Operations and Maintenance
- Demonstrated leadership, organizational, and planning skills
- Proven ability and track record to produce and deliver results
- Strong computer skills with Word, Excel, and PowerPoint
- Familiarity with excitation, controls, or mechanical operation and control philosophies
- Proven experience managing multiple tasks
- Initiative to learn and apply state-of-the-art technology/concepts
- Strong analytical skills working independently and in a team
- Excellent written and oral communication skills, technical writing, and presentation skills
- Willingness and ability to work holidays, weekends, and overtime as required by field assignments
- Legally authorized to work in the United States
- Successful completion of a drug screen, as applicable
Benefits:
- Discretionary annual bonus
- Medical, dental, vision, and prescription drug coverage
- Health Coach access
- Employee Assistance Program with 24/7 confidential assessment, counseling and referral services
- GE Vernova Retirement Savings Plan
- Tax-advantaged 401(k) savings opportunity with company matching contributions
- Company retirement contributions
- Fidelity resources and financial planning consultants
- Tuition assistance
- Adoption assistance
- Paid parental leave
- Disability benefits
- Life insurance
- 12 paid holidays
- Permissive time off
- Professional development
- Relocation assistance is not provided
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