Learning Experience Designer
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Job Description
Learning Experience Designer creating scalable learning experiences for a major U.S. insurer. Designing digital, virtual, and instructor-led programs that improve learner and business outcomes.
Responsibilities:
- Conduct learning and performance needs analyses for new and existing programs, identifying capability gaps and opportunities for improvement
- Design and develop end-to-end learning solutions aligned with business objectives and learner needs
- Develop training curricula, certificate programs, instructor-led materials, virtual learning, e-learning, job aids, coaching resources, and performance support tools
- Apply adult learning principles, instructional design methodologies, and innovative learning techniques
- Create storyboards, learning journeys, course materials, interactive experiences, and digital learning content
- Use Articulate 360, Rise, Storyline, Adobe Creative Cloud, video editing platforms, and AI-powered video tools
- Recommend learning formats, technologies, and delivery approaches based on audience, business need, and desired outcome
- Research emerging learning technologies, instructional design practices, and industry trends
- Partner with business leaders, school leads, subject matter experts, trainers, and stakeholders
- Lead consultations and business meetings to identify learning opportunities and recommend solutions
- Analyze learner outcomes and business results to improve learning solutions
- Support trainers and facilitators with materials, measurement approaches, facilitation resources, and evaluation activities
- Evaluate complex learning solutions and improve future programs
- Establish measurement approaches for learner success, learning effectiveness, and business results
- Collaborate with learning, performance, technology, and business teams to ensure scalable, sustainable solutions
- Develop recommendations based on data, learner feedback, business performance, and evaluation findings
- Stay current with instructional design, learning technology, adult learning, digital learning, and AI trends
- Contribute to continuous improvement of learning design standards, processes, tools, and best practices
Requirements:
- At least 3 years of professional experience in instructional design, learning experience design, educational content development, or a related field
- Bachelor’s degree in Education, Instructional Design, Design, Technology, Communication, or a related field preferred
- Fluent English, with the ability to communicate effectively with international stakeholders
- Demonstrated experience designing scalable learning solutions across classroom, virtual, and online environments
- Strong knowledge of instructional design methodologies and adult learning principles
- Experience conducting needs analysis and translating business requirements into learning solutions
- Experience with storyboarding, course development, visual design, and learning content production
- Experience with Articulate 360, particularly Rise and Storyline
- Familiarity with LMS/LXP platforms and digital learning technologies
- Experience with Adobe Creative Cloud or similar visual design tools
- Ability to manage multiple projects and priorities while maintaining quality and deadlines
- Analytical mindset with the ability to evaluate learning effectiveness and connect learning outcomes to business results
- Comfortable working in a fast-paced, collaborative, and continuously evolving environment
- CVs must be submitted in English; applications in other languages will not be considered
- Valid, local legal authorization to work in the country where the role is based at the time of hire; FBS does not sponsor or obtain work authorization unless explicitly stated
Benefits:
- Competitive salary and performance-based bonuses
- Comprehensive benefits package
- Career development and training opportunities
- Flexible work arrangements
- Dynamic and inclusive work culture within a globally renowned group
- Private Health and Dental Insurance
- Pension Plan
- Meals tickets
- Life Insurance
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