Retail Territory Manager
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Job Description
Retail Territory Manager at CHEP fostering customer loyalty and promoting supply chain efficiencies through strategic engagement and coordination with diverse teams.
Responsibilities:
- Develop and maintain multi-tiered customer relationships within the assigned territory
- Serve as the primary point of contact for customers
- Support business growth by promoting asset utilization and profitability initiatives
- Collaborate with cross-functional teams to develop and implement customer-specific solutions
- Resolve customer issues at the operational level
- Partner with Logistics and Operations teams to reduce service failures
- Conduct on-site quality audits, pallet handling training to ensure customer alignment
Requirements:
- A full drivers license
- Two years’ experience in a customer facing role
- Two years’ experience in Customer Service/Account Management in a service company or FMCG sector where analysis and attention to detail is a key success
Benefits:
- Annual bonus (typically 10%)
- Generous share scheme
- Company Car
- Private healthcare (single cover)
- Field based/remote working
- 25 days holiday + statutory leave, with option to buy/sell 5 days
- Up to 7.5% company pension
- Life Assurance & Employee Assistance Programme
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