Rev Ops Lead
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Job Description
Revenue Operations Lead optimizing subscription sales, forecasting, and Salesforce processes for S&P Global’s 451 Research technology intelligence business.
Responsibilities:
- Own Revenue Operations end-to-end for the 451 Research business line
- Manage a multi-million-dollar renewable book across 10–15 deals per month
- Oversee pipeline reporting, deal operations, revenue tracking, and go-to-market execution
- Run the deal desk, including review of non-standard terms, discount requests, and T&C redlines
- Manage approval flows and structure deals with ASC 606 / IFRS 15 requirements in view
- Build and maintain Salesforce reports and dashboards for pipeline reviews, forecast calls, renewal tracking, and closed-lost analysis
- Prepare product-level revenue forecasts and performance analyses
- Recommend price uplifts using channel and package-level data
- Manage product and price book data for Salesforce loading
- Track and report NRR and GRR metrics for the renewable book
- Provide sales and finance leadership with visibility into renewal health, churn risk, and subscription performance
- Serve as Salesforce SME and superuser
- Support migrations, datacenterHawk integration, and UAT for revenue technology initiatives including AI-assisted CPQ processing
Requirements:
- 3–5 years of experience in Revenue Operations or Sales Operations within a B2B SaaS, technology research, data, or information services environment
- Accountability for commercial operations outcomes
- Ability to build Salesforce reports and dashboards
- Experience managing structured pipeline data across Salesforce Account, Contact, Opportunity, Quote, and Deal objects
- Working knowledge of ASC 606 / IFRS 15 revenue recognition principles
- Ability to build and maintain product-level revenue forecasts, NRR/GRR tracking models, and subscription performance analyses
- Ability to collaborate across Sales, Finance, Legal, Product, IT, and Order Management
- Bachelor's degree in Business Administration, Finance, Economics, or a closely related discipline (preferred)
- Experience with deal desk operations
- Experience with CPQ tools and AI-assisted commercial processing workflows
- Experience supporting CRM platform migrations or system integrations
- Experience managing Salesforce product catalogue and price book data
- Experience executing UAT cycles for CRM or revenue technology implementations
- Prior experience in technology research, enterprise IT data, or market intelligence
Benefits:
- Health care coverage designed for the mind and body
- Generous time off
- Continuous learning and career development resources
- Competitive pay
- Retirement planning
- Continuing education program
- Company-matched student loan contribution
- Financial wellness programs
- Family benefits and perks
- Retail discounts
- Referral incentive awards
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