Revenue Specialist II
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Job Description
Patient Account Specialist at DaVita developing relationships with insurance companies to maximize collections. Resolving outstanding patient balances and adhering to healthcare billing standards.
Responsibilities:
- Develop and maintain relationships with insurance companies
- Collect payment from insurance companies on outstanding patient balances
- Research and resolve problem accounts as needed
- Maximize collections to achieve collection performance goals
- Identify trends and perform root cause analysis on unpaid and underpaid claims
- Research, appeal, and resolve claim rejections, underpayments, and denials with appropriate insurance payor
- Develop and maintain positive working relationships with clinical personnel, teammates, and insurance representatives
Requirements:
- High school diploma or GED, required
- Associates or Bachelor’s degree, highly preferred
- Ability to research and problem solve, using analytical and critical thinking skills
- Healthcare and medical billing/collections experience
- Intermediate computer proficiency in Microsoft Office including: Word, Excel, and Outlook
- Demonstrated history of resolving challenging issues
- Deeply built values of TEAM!
Benefits:
- Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out
- Support for you and your family: Family resources, EAP counseling sessions, access Headspace ® , backup child and elder care, maternity/paternity leave and more
- Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning.
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