RevOps Coordinator – GTM Systems
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Job Description
RevOps Coordinator at Wayvia optimizing Salesforce administration and supporting go-to-market teams. Focused on user support, data hygiene, and cross-functional coordination.
Responsibilities:
- Serve as a first-line support resource for GTM users across Wayvia’s GTM tech stack.
- Troubleshoot user issues related to Salesforce, Gong, and other RevOps-supported tools.
- Triage incoming requests, resolve routine issues, and escalate more complex items as needed.
- Perform Salesforce administrative tasks, including user setup, field updates, page layout maintenance, and validation rule support.
- Support data hygiene initiatives, ensuring accuracy and consistency across accounts, contacts, leads, and opportunities.
- Assist with opportunity and pipeline hygiene to support forecasting and reporting accuracy.
- Support onboarding for new GTM hires, including system access, tool setup, and basic training.
- Maintain enablement documentation, playbooks, and reference materials.
- Assist with rollout and adoption of new tools, features, or process changes.
- Act as a liaison between GTM teams to ensure operational requests are clearly understood and addressed.
- Partner with Marketing Ops and RevOps teammates on shared processes such as lead routing, campaign influence, and lifecycle management.
- Support cross-functional initiatives by executing assigned operational tasks.
- Assist with building and maintaining Salesforce reports and dashboards.
- Support recurring reporting and data validation for leadership and RevOps initiatives.
- Help document and standardize RevOps processes to improve consistency and scalability.
Requirements:
- Bachelor’s degree or equivalent relevant experience
- 2+ years in Sales Operations, Revenue Operations, Deal Desk, or similar function
- High attention to detail and ability to work independently and cross-functionally
- Excellent project management, training, and communication skills
- Experience supporting quote-to-cash or contracting systems
- Strong knowledge of Salesforce, DocuSign, and contract-related workflows
- Proactive, collaborative, and customer-oriented mindset
Benefits:
- Flexible work-from-home arrangements
- 401K Match
- Flexible vacation
- Medical/Dental/Vision
- 16 weeks of paid parental leave (US)
- Technical stipend
- Professional development programs
- Wellness programs
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