Especialista em RevOps Engineering – Partner Operations
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Job Description
RevOps Specialist focusing on partnership operations and automation at Clicksign. Building internal tools and automating complex processes to enhance partner engagement.
Responsibilities:
- **Desenvolvimento Interno & MVPs:** Projetar, construir e manter ferramentas internas, aplicações de apoio e MVPs focados em otimizar a experiência do parceiro (onboarding, enablement e gestão de carteira).
- **Engenharia de Automações:** Criar, monitorar e evoluir fluxos automatizados complexos (usando n8n, Make ou similares) para registro de oportunidades, roteamento de leads, atribuição de deals e governança do canal.
- **Arquitetura de Comissionamento:** Desenvolver e gerenciar a lógica técnica, motores de cálculo e automações para o processamento e acompanhamento de comissões de parceiros.
- **Integrações de Sistemas:** Garantir que o stack de ferramentas de Parcerias converse perfeitamente com o CRM (HubSpot), sistemas internos e plataformas de dados via APIs REST e Webhooks.
- **Playbooks & Governança:** Traduzir regras de negócio complexas em processos técnicos estruturados, documentando fluxos de dados e arquiteturas para garantir a manutenibilidade do ecossistema.
- **Cultura de Experimentos:** Apoiar iniciativas de Growth, co-marketing e retenção de parceiros através da implementação técnica de experimentos multicanal e trackeamento de dados.
Requirements:
- **Perfil Low-Code Avançado:** Experiência prática profunda na construção de fluxos e rotinas de integração utilizando ferramentas como n8n e similares.
- **Desenvolvimento de Agentes/IA:** Vivência ou forte interesse prático na criação de agentes de IA e automações inteligentes (ex: Flowise ou frameworks similares).
- **APIs & Webhooks:** Domínio absoluto no consumo, leitura e interpretação de documentações de APIs REST e manipulação de Webhooks.
- **Dados & SQL:** Bons conhecimentos em bancos de dados, modelagem de dados e uso prático de SQL para consultas e apoio à tomada de decisão.
- **Operações & CRM:** Experiência prévia em operações (Partner Ops, Sales Ops ou RevOps) em empresas SaaS ou tecnologia B2B, com forte domínio técnico de HubSpot ou CRMs de mercado.
- **Mindset de Produto/Engenharia:** Capacidade de traduzir necessidades de negócio de stakeholders não técnicos em soluções de software funcionais e escaláveis baseadas em low-code.
Benefits:
- Trabalho 100% remoto.
- Cultura de confiança, focada em resultados e com muito desafio e aprendizado.
- Autonomia e protagonismo, em um ambiente cheio de colaboração e empatia.
- Cultura de feedback e 1:1 com uma liderança humana e sem microgerenciamento.
- Benefícios completos como: vale refeição/alimentação, auxílios creche, home office, saúde, educação e cultura, gympass, day-off de aniversário, descontos em terapia e cursos de inglês, entre outras parcerias.
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