Revenue Operations Analyst
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Job Description
Revenue Operations Analyst supporting Revenue Operations team. Managing Salesforce and data processes for sales, marketing, and customer success remotely.
Responsibilities:
- Support day-to-day Revenue Operations processes across Salesforce, Campaign Monitor, partner operations, and renewal workflows.
- Maintain CRM data quality by assisting with account hierarchy management, duplicate resolution, account maintenance, and other data hygiene initiatives.
- Create and maintain reports and dashboards that provide visibility into campaigns, pipeline, partner performance, renewals, and operational metrics.
- Collaborate with Sales, Marketing, Customer Success, Finance, Partner, and Revenue Operations teams to troubleshoot operational issues and ensure processes run efficiently.
- Assist with documenting operational processes and identifying opportunities to improve workflows, data quality, and team efficiency.
- Support special projects and continuous improvement initiatives that help scale the Revenue Operations function.
Requirements:
- 1–3 years of professional experience in Revenue Operations, Sales Operations, Marketing Operations, Customer Operations, business operations, or a related role, including internships or equivalent experience.
- Working knowledge of Salesforce or another CRM platform.
- Strong attention to detail with a commitment to maintaining accurate, high-quality data.
- Experience using spreadsheets, reports, or business systems to organize and analyze information.
- Strong organizational, analytical, and problem-solving skills.
- Excellent written and verbal communication skills with the ability to collaborate across teams.
- Experience supporting Salesforce data management, account hierarchies, or data quality initiatives is a nice to have.
- Familiarity with Campaign Monitor or other marketing automation platforms is a nice to have.
- Exposure to partner operations, lead management, or customer renewal processes is a nice to have.
- Salesforce Trailhead experience or Salesforce Administrator certification is a nice to have.
- Experience documenting business processes or supporting operational improvements is a nice to have.
Benefits:
- Competitive benefits including medical, dental, vision, life, accident, disability, supplemental health benefits, FSA, EAP, and pet insurance.
- Generous time off (we call it Open Time Away), paid holidays, and a birthday benefit day.
- Paid Volunteer Time.
- 401(k) plan with company matching.
- Employee-centric and supportive remote work environment with flexibility.
- Support for life events, including paid parental leave.
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