Solution Account Manager – AI Revenue Management
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Job Description
Solution Account Manager enhancing operational performance and uncovering yield across multifamily portfolios. Collaborating with client stakeholders to drive platform usage and optimize revenue management.
Responsibilities:
- Navigate customer business scenarios to consult on asset strategy and configure AI Revenue Management accordingly.
- Articulate the AI revenue management value proposition and develop credibility for its concepts and benefits across client organizations.
- Build and maintain relationships with customers and internal RealPage staff.
- Conduct regular performance analysis regarding financial results, revenue management adoption behavior, leasing velocity and market conditions, and present results to leadership.
- Answer modeling-related questions and provide thoughtful feedback to customers.
- Consult with customers on parameter configurations and make recommendations for necessary changes.
- Efficiently participate in multiple projects and use Salesforce to track and update project steps.
- Maintain a working knowledge of the integration with each Property Management System.
- Identify opportunities for adoption and expansion of RealPage products.
- Provide input and feedback, from a business user’s perspective to the RealPage product group, on solutions features and functionality.
- Coordinate with other RealPage teams as needed to facilitate timely implementation and overall client success with an emphasis on the other pillar products that support AI Revenue Management.
- Prepare and deliver in person and virtual solution reviews.
- Work alongside Customer Success Managers to parter on creating client outcomes.
Requirements:
- Bachelor’s degree or equivalent combination of education and experience.
- 5 years of experience in multifamily property management or related industry.
- Displays business acumen and understanding of organizational agility.
- Experience using Microsoft office products; Microsoft Excel, Power Point and Word.
- Excellent communication skills, both written and verbal, with ability to influence others.
- Strong project management skills required; ability to manage multiple priorities simultaneously.
- Familiarity with RealPage products or other property management software.
- Ability to adapt to change and work well in an autonomous dynamic environment.
- Ability to travel up to 20% and work outside normal business hours at times depending upon workload.
- Demonstrated ability to proactively assess and address risk.
Benefits:
- Health, dental, and vision insurance.
- Retirement savings plan with company match.
- Paid time off and holidays.
- Professional development opportunities.
- Performance-based bonus based on position.
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