Sales Director – Higher Education
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Job Description
Director of Sales for Higher Education sector at TTEC Digital. Driving revenue and building strategic relationships while ensuring exceptional customer experiences.
Responsibilities:
- Drive net-new revenue within Public Sector, Higher Education institutions across the Upper Midwest
- Qualify and convert hyperscaler-generated leads (AWS, Microsoft, & Google) into active pipeline
- Build strategic relationships across campus buying centers, including:
- o Campus Police Departments (contact center environments)
- o Enrollment Operations (registration and surge periods)
- o University IT leadership and administrative stakeholders
- Close mid-market opportunities typically ranging from $500K - $1M
- Collaborate with internal solution consultants and partner teams to position CX, CCaaS, AI, and cloud solutions
- Establish a repeatable Higher Education sales motion within the region
- Leverage Midwest relationships to expand into university systems and support selective City/County or state-level engagement
Requirements:
- 2–5 years of sales experience OR Higher Education operational background with commercial aptitude
- Preferred: Campus police department, Higher Education IT, administrative experience, or enrollment operations familiarity
- Experience working with or selling alongside major cloud platforms such as AWS, Microsoft, or Google
- Strong relationship-building and pipeline management skills
- Ability to navigate complex university ecosystems and engage senior campus stakeholders
- Coachable, development-oriented mindset with intellectual curiosity and executive presence
- Sales instincts and stakeholder fluency; product knowledge can be trained
Benefits:
- Medical, dental, vision
- tax-advantaged health care accounts
- financial and income protection benefits
- paid time off (PTO) and wellness time off.
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