Sales Enablement Manager
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Job Description
Sales Enablement Manager optimizing sales processes at New Relic. Leading design and execution of global value selling frameworks and training programs.
Responsibilities:
- Lead the design, build, and annual refresh of the company's value selling framework - including core value pillars, differentiated positioning, proof points, and buyer-facing narratives — developed in close partnership with Sales, Marketing, and Product leadership.
- Facilitate cross-functional alignment sessions with Sales, Marketing, and Product to ensure the value framework remains a living asset - consistently reflected in messaging, content, campaigns, and seller conversations.
- Partner with Marketing to build and manage a world-class sales content library - including pitch decks, business case templates, battle cards, and discovery guides - aligned to buyer personas, verticals, and stages of the sales cycle.
- Design and lead a global value selling curriculum - including onboarding modules, ongoing skills training, and manager coaching frameworks - that equips new hires and tenured reps to sell on business outcomes, not features.
- You will partner with regional enablement leads to deliver these programs globally — directly owning delivery across the Americas, and partnering with regional enablement leads in EMEA and APAC to adapt and execute them in those markets.
- Coach sellers on discovery best practices - helping them uncover business pain, quantify impact, and connect solutions to measurable customer outcomes.
- Build and maintain documentation and training content for each stage of the sales cycle - including qualification, discovery, solution framing, forecasting, business case development, and closing motions
- Develop manager enablement content that equips frontline leaders to coach their teams on sales process adherence, deal progression, and pipeline quality
- Partner with Revenue Operations to ensure the sales process is reflected accurately in CRM and that stage definitions align to how deals are actually won.
Requirements:
- 8+ years in Sales Enablement with demonstrated global program ownership.
- Deep expertise in a structured value selling methodology - Command of the Message, Challenger Sale, or equivalent - with hands-on experience certifying or coaching sellers.
- Strong executive presence and communication skills - able to influence Sales leadership, Marketing stakeholders, and frontline managers across geographies.
- Exceptional written and verbal communication skills with the ability to translate complex product capabilities into compelling business value narratives.
- Highly collaborative - thrives working across Sales, Marketing, Product, and Customer Success in a fast-paced SaaS environment. Experience partnering with and enabling regional teams to deliver globally consistent but locally relevant training and content.
- Experience defining or codifying a B2B SaaS sales process
- Proven ability to coach managers on how to inspect deals, reinforce process, and develop their teams through the lens of a structured sales methodology
- Willingness to Travel: Ready to travel as needed.
Benefits:
- healthcare
- dental
- vision
- parental leave and planning
- mental health benefits
- a 401(k) plan and match
- flex time-off
- 11 paid holidays
- volunteer time-off
- other competitive benefits designed to improve the lives of our employees
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