Sales Manager
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Job Description
Sales Manager handling technical sales calls and engaging with prospective clients remotely. Requires strong communication skills and experience in consultative sales processes.
Responsibilities:
- Conduct technical sales calls to understand customer needs and recommend appropriate solutions
- Engage with prospects via live chat (Chatra), phone and text (Quo), and email
- Answer detailed technical questions related to products, installation, and requirements
- Build trust with customers through clear, consultative communication
- Develop tailored recommendations based on customer requirements and technical constraints
- Collaborate with product and technical teams to align solutions with customer needs
- Present complex technical information in a clear and accessible way
- Track leads and follow-ups using Google Sheets (CRM implementation planned)
- Maintain consistent follow-up and pipeline organization
- Support the sales team in moving opportunities through the pipeline
- Contribute to refining and improving sales processes as the business scales
- Support the transition toward expanded sales coverage and operational efficiency
Requirements:
- 3–5 years of B2C sales experience, ideally in a technical or consultative sales environment
- Experience handling high-ticket sales and guiding customers through complex purchasing decisions (preferred)
- Strong ability to understand and communicate technical concepts clearly
- Excellent written and verbal communication skills in English
- Strong rapport-building skills with a customer-first approach
- Intellectual curiosity and ability to quickly learn complex product details
- Comfort working in a fast-paced, evolving environment
- Ability to operate independently while collaborating with a broader team
- Familiarity with tools such as Chatra, Quo, Shopify, and Google Sheets (preferred)
- Technical aptitude related to electrical systems, construction, or installation considerations (preferred)
Benefits:
- Fully Remote (Work from Home)
- Flexible Hours (40 hours/week)
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