Sales Support Manager
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Job Description
Sales Support Manager ensuring deals move quickly while supporting channel sales operations. Managing orders and providing operational support to enhance efficiency for a high-growth sales organization.
Responsibilities:
- Prepare, adjust, and process orders to keep deals moving forward without delay.
- Manage quoting, bandwidth serviceability checks, and vendor tool submissions with precision.
- Build, update, and refine Excel-based proposals and light financial models that help partners make decisions.
- Act as an extension of the Director by monitoring and managing their inbox, handling in-flight requests, and keeping communication flowing.
- Serve as the Director’s stand-in during channel events, PTO, or company functions—ensuring nothing slips through the cracks.
- Anticipate needs, solve problems proactively, and bring order to complexity in a high-volume sales environment.
- Takes on additional responsibilities and projects as needed to support the success of the team and organization.
Requirements:
- Knowledge of telecom and network services; experience with a global network service provider is a plus.
- Familiarity with channel sales, partner dynamics, and the indirect sales model.
- Strong Excel skills (formulas, pivot tables, financial modeling basics).
- Comfort with vendor quote tools and general business systems.
- Exceptional organization, detail orientation, and ability to juggle multiple priorities.
- A proactive, resourceful, “own the outcome” mentality.
- Ability to work U.S. business hours reliably.
Benefits:
- Room to grow at a high-growth company
- An environment that celebrates ideas and innovation
- Your work will have a tangible impact
- Flexible time off
- Fun events at cool locations
- Employee referral bonuses to encourage the addition of great new people to the team
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