Sales Support Professional
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Job Description
Sales Support Professional providing sales support to Large Group Sales Representatives in Specialty Sales Regions. Focus on technology, reporting, pipeline management, and overall market sales support.
Responsibilities:
- Provide support to the Sales team throughout the sales cycle
- Collect and organize RFP info (census, claims, RAF, etc.) and track down missing information from Broker/Client Support sold groups in the implementation process
- Collect required materials for Account Installation
- Submit all sold paperwork to Implementation
- Complete LMG system updates (Launch my Group (LMG))
- Attend Implementation call
- Partner with and provide support to brokers as they navigate Humana
- Answer general benefit questions and respond to brokers with marketing flyers
- Partner with internal stakeholders such as marketing, product, actuarial, underwriting, account installation and service
- Creation and Distribution of scheduled market communication
- Agent bonus tracking and organization
- Maintain a strong connection with internal market team members, collaborate to achieve results and solutions
Requirements:
- Previous Sales Enablement or Project Management experience
- Great with computers including Microsoft Word, OneNote, PowerPoint, Outlook, with an advanced level skillset using Excel
- Excellent verbal & written communication skills
- Previous experience with Client Relationship Management Systems (CRM's) with a preference of the Sales Force platform
- Must be self-motivated and outgoing with a positive attitude and professional etiquette
- Strong analysis, critical thinking, and analytical problem solving skills
- Ability to handle multiple tasks and deadlines with high level of accountability
- Synthesizing and analyzing financial data (ex. budgets and income statement forecasts) with consideration for market goals
- Ability to work cross departments to maximize collaborative potential on market outcomes
- Be able to work 9am-6pm PST
- Bachelor's Degree (preferred)
- Healthcare or insurance industry experience (preferred)
- Bilingual with the ability to speak, read and write in both English and Spanish (preferred)
Benefits:
- medical, dental and vision benefits
- 401(k) retirement savings plan
- time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave)
- short-term and long-term disability
- life insurance
- many other opportunities
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