Scheduler
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Job Description
Remote Scheduler coordinating participant appointments for DataForce by TransPerfect, a provider of AI training data and language technology solutions. Managing calls, emails, reminders, logistics, and scheduling conflicts across a four-month US study project.
Responsibilities:
- Manage and coordinate participant scheduling for study appointments according to project requirements
- Handle phone calls, emails, and participant inquiries
- Perform administrative duties including data entry, filing, and preparing materials
- Liaise with onsite study staff to ensure smooth participant flow and efficient operations
- Uphold confidentiality and ethical standards of the study
- Answer participant questions and provide logistical information
- Remind participants of upcoming appointments
- Communicate schedule changes to participants
- Act as liaison between participants and the Project Manager
- Resolve scheduling conflicts
Requirements:
- Proficiency in Microsoft Office
- Advanced proficiency in Google Sheets
- Professional fluency in English (US)
- Located in the Central time zone
- Quiet, distraction-free, professional background for participant calls and team meetings
- Outstanding customer service and communication skills across phone, email, and electronic media
- Strong project management and prioritization skills
- Self-motivated, quick learner, and organized
- Able to work a flexible schedule as needed
- Extremely detail-oriented
- Discretion with confidential information
- High school diploma or equivalent
- Proven experience in scheduling, reception, or administrative roles
- Experience working as a company team member
Benefits:
- Fixed-term employment
- Full-time employment
- Monday to Friday schedule
- Remote work
- Equal employment opportunity
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