Medical Scheduler
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Job Description
Remote Medical Scheduler scheduling patient appointments, verifying referrals, authorizations, and payment information. Supporting RSi’s healthcare revenue management services through professional patient communication.
Responsibilities:
- Schedule patient appointments according to established practice protocols
- Screen patients for demographic information and update systems as necessary
- Verify payment methods, including Medicare, private insurance, and self-pay, and collect data
- Verify referrals and authorizations before scheduling appointments
- Inform patients about information or payment required at the time of visit
- Maintain satisfactory productivity levels
- Use assigned client systems and follow client scheduling protocols
- Answer general patient questions by telephone
- Adhere to HIPAA, RSi policies and procedures, and applicable local, state, and federal regulations
- Perform other related duties as assigned
Requirements:
- High School diploma or GED required
- 1+ years of medical scheduling experience preferred
- Basic medical terminology
- Quality verbal and written communication skills
- Excellent customer service and telephone etiquette
- Ability to handle and maintain confidential information
- Strong work ethic
- Comfortable working at a computer for extended periods
- Ability to occasionally lift items weighing up to 15 pounds
- Must complete an initial skills assessment during the hiring process
Benefits:
- Competitive pay
- Ample opportunities for professional growth
- Fully remote position
- Stable Monday–Friday schedule
- Collaborative, performance-driven environment with expert leadership
- Mission-driven work supporting essential healthcare services
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