Scheduler
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Job Description
Remote Scheduler coordinating Bhojpuri participant scheduling for DataForce by TransPerfect’s AI data-collection projects. Screening candidates, managing appointments, and reducing session no-shows.
Responsibilities:
- Validate candidates by phone according to project requirements
- Check candidate availability
- Answer candidate questions
- Provide logistical information
- Schedule candidates for session times
- Send reminders to participants to minimize no-shows
- Fill session schedules days in advance
- Communicate daily schedule updates to the project team
- Serve as the first point of contact between the team and study participants
Requirements:
- Idiomatic fluency in Bhojpuri
- Ability to adapt to the IST time zone
- Ability to work a flexible schedule as needed
- Computer competency for data entry and production of reports and schedules
- Ability to adapt to changing priorities through applied feedback and shifting project needs
- Outstanding customer service skills
- Excellent communication skills, including phone, email, and electronic media communication
- Extremely detail-oriented
- Experience working in a team
Benefits:
- Freelance / Independent Contractor engagement model
- Remote work
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