SDE – Customer Engineering, Automation Testing – Selenium, Pre-sales & Post-sales
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Job Description
Join BrowserStack as a technical role in Automation Testing and customer engineering. Collaborate closely with sales for product evaluation and customer success in a remote setting.
Responsibilities:
- Drive the customer’s BrowserStack technical product evaluation end to end.
- Coordinate actively with customer stakeholders like the customer's Dev, QA, Network, Security, Business teams etc., to resolve technical product queries or technical roadblocks.
- Lead Customer Engineering activities including technical discovery, RFP responses, product value proposition, architectural guidance, L3 technical support escalations and ongoing customer relationships.
- Work with cross functional product & engineering teams, learn & develop on testing domain technologies among others as per the customer needs. This involves programming, test automation frameworks, CI tools, security, networks, etc.
- Design and lead comprehensive technical sessions and workshops for customers.
- Work as a bridge between Customer and Product & Engineering teams, capture technical product requirements and feedback from customers and relay it to product with relevant market insights to enhance product.
Requirements:
- Minimum 1 to 4 years of experience in Automation Testing - Selenium & API
- Bachelor’s degree in Computer Science, Computer Engineering or related technical discipline
- Ability to work well in a highly dynamic / team environment; excellent customer facing communication skills; strong team player
- Familiarity with agile software development and deployment methodologies and the modern Software Development Life Cycle (SDLC)
- Ability to handle multiple competing priorities in a fast-paced environment.
- Ability to break down complex concepts into easily understood frameworks and models.
- Disciplined self-starter, does whatever it takes in order to succeed
- Able to work with customer in different time zones, as required
Benefits:
- Medical insurance for self, spouse, upto 2 dependent children and Parents or Parents-in-law up to INR 5,00,000
- Gratuity as per payment of Gratuity Act, 1972
- Unlimited Time Off to ensure our people invest in their wellbeing, to rest and rejuvenate, spend quality time with family and friends
- Remote-First work environment that allows our people to work from home
- Remote-First Allowance for home office setup, connectivity, accessories, co-working spaces, wellbeing to ensure an amazing remote work experience
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