Seasonal Marketing Manager
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Job Description
Marketing Manager coordinating creative requests, approvals, capacity, and campaign delivery for H&R Block’s tax services. Managing workflows across brand, legal, media, lifecycle, digital, and agency teams.
Responsibilities:
- Manage incoming requests for the Creative function
- Validate that briefs are complete, well scoped, and tied to an approved campaign, initiative, or program
- Confirm audience, message, deliverable list, channel specifications, and required dates before work enters the queue
- Return incomplete requests to the requester
- Track work through concepting, design, copy, and production
- Route assets through brand, legal, and compliance review and drive approvals to closure
- Manage handoffs to media, lifecycle, and digital teams for trafficking and deployment
- Monitor progress against timelines and escalate blockers early
- Maintain the work queue and priority order
- Flag misaligned, duplicated, or low-priority requests and conflicts across campaign and always-on work
- Facilitate tradeoff conversations with GTM Strategy, Marketing Program Managers, and Creative leadership when demand exceeds capacity
- Track capacity and utilization across design, copy, production, and agency partners
- Provide visibility into available bandwidth to inform resourcing and sequencing decisions
- Communicate timelines, expectations, and status to requesters and leadership
- Surface recurring bottlenecks and process gaps, and recommend improvements
Requirements:
- Bachelor’s degree in a related field or the equivalent through a combination of education and related work experience
- 5 years minimum related work experience
- Ability to manage incoming requests for the Creative function
- Ability to validate briefs and confirm audiences, messages, deliverables, channels, and dates
- Ability to track work through concepting, design, copy, and production
- Ability to route assets through brand, legal, and compliance review
- Ability to manage handoffs to media, lifecycle, and digital teams
- Ability to monitor timelines and escalate blockers
- Ability to maintain work queues and priorities
- Ability to track capacity and utilization across design, copy, production, and agency partners
- Ability to communicate timelines, expectations, and status to requesters and leadership
- Ability to identify bottlenecks and recommend process improvements
Benefits:
- Medical and prescription drug coverage for qualifying associates and eligible dependents
- H&R Block Retirement Savings Plan (401(k) Plan)
- Employee Assistance Program
- (Virtual) fitness center programs
- Associate discount program
- Business Travel Accident Insurance
- Associate Tax Prep benefit
- Competitive pay
- Comprehensive benefits
- Support for life both in and outside of work
- Continuous learning
- Full-time remote work
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