Senior Client Partner – Life Sciences, Pharma & Biotech Focus
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Job Description
Senior Client Partner in Life Sciences driving business growth and managing key client relationships. Leading consultative team efforts to enhance client engagement and service delivery.
Responsibilities:
- Drive business growth by implementing strategic plans that foster long-term client relationships and revenue expansion
- Develop and execute strategies to achieve 20%+ revenue growth within the client portfolio
- Actively manage and develop a pipeline within accounts, aligned to a go-to-market strategy
- Cultivate new business and relationships within clients
- Proactively leverage professional networks to generate new opportunities with existing clients
- Build personal brand and relationships with senior stakeholders within the client portfolio
- Spend significant time face-to-face with clients, ensuring strong engagement and understanding of their needs
- Accountable for revenue and profit forecasts and delivery
- Delegate delivery responsibilities to relevant Delivery Managers while maintaining oversight
- Explore replacement pipelines to mitigate ramp-downs
- Ensure accurate financial forecasts, projections, and adjustments
- Manage and mitigate risks effectively, including succession planning
- Own P&L and meet agreed financial targets
- Ensure robust account growth planning aligned with client business needs
- Drive continuous improvement and innovation in solutions.
- Ensure compliance with governance, business rules, and regulatory standards
- Foster a culture of high performance and continuous improvement within the team
Requirements:
- Proven track record in client leadership roles within the Life Sciences industry, ideally with focus on Pharma and/or Biotech
- Strong and active network of senior industry contacts
- Deep understanding of the strategic, operational, and digital challenges facing the sector
- Demonstrated commercial acumen – experience managing and growing client portfolios
- Proficiency in financial management, including P&L management, forecasting, and risk management
- Extensive experience in developing and executing client strategies that drive business growth
- Demonstrated subject matter depth across Pharma/Biotech clinical development and commercial functions, with hands-on knowledge of end-to-end business processes, enabling technologies, and cross-functional stakeholder needs
- Proven understanding of transformation in highly regulated Life Sciences environments , including GxP-aligned compliance and validation, data integrity and audit readiness, privacy/consent controls, and modernization of data/platforms and AI/digital solutions—translating these into measurable client outcomes
- Experience in strategic initiatives, transformation projects, or large-scale integrations is a plus
- Proficient in all client negotiation aligned with Sales
- Exceptional leadership, negotiation, and relationship management abilities
- Experience in driving continuous improvement and innovation in client solutions and service delivery.
Benefits:
- Competitive salary package, share plan, company performance bonuses, value-based recognition awards, referral bonus
- Career coaching, global career opportunities, non-linear career paths, internal development programmes for management and technical leadership
- Complex projects, rotations, internal tech communities, training, certifications, coaching, online learning platforms subscriptions, pass-it-on sessions, workshops, conferences
- Hybrid work and flexible working hours, employee assistance programme
- Global internal wellbeing programme, access to wellbeing apps
- Global internal tech communities, hobby clubs and interest groups, inclusion and diversity programmes, events and celebrations
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