Senior Cloud Systems Administrator, Public Trust
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Job Description
Senior Cloud Systems Administrator supporting AWS, Linux, and Drupal platforms for Main Digital’s digital transformation consultancy. Maintaining secure, scalable public-facing infrastructure serving millions of users.
Responsibilities:
- Serve as a trusted technical consultant supporting large-scale digital platforms
- Support a high-traffic, public-facing digital platform serving millions of users and significant content and web traffic
- Work remotely while reporting to the Delivery Operations Manager
- Collaborate with client stakeholders and delivery teams
- Translate business requirements into secure, scalable technology solutions
- Support infrastructure operations, platform modernization, and continuous service improvements
- Implement, administer, troubleshoot, and maintain AWS-hosted IT systems and cloud services
- Administer Drupal CMS infrastructure on a Linux, Apache, MySQL, and PHP (LAMP) stack
- Manage infrastructure, services, and operational processes across servers, storage, network devices, client systems, and mobile devices as applicable
- Provide advanced technical and help desk support, including diagnosis, resolution, escalation, and root-cause analysis
- Analyze and resolve complex issues involving server hosts, applications, search services, and software integrations
- Monitor and optimize system performance, availability, capacity, and resource utilization
- Conduct capacity analysis and system planning
- Troubleshoot network components and maintain production-system integrity, reliability, and security
- Provide technical analysis, status updates, and recommendations to client management and internal stakeholders
- Support system and solution architecture design, infrastructure planning, and evaluation of hardware and platform components
- Install, configure, patch, secure, and maintain Linux and other applicable operating systems
- Implement enhancements that improve reliability and performance
- Apply knowledge of system-administration interdependencies within a Service-Oriented Architecture (SOA)
- Produce and maintain operational documentation, procedures, and knowledge articles
Requirements:
- Bachelor's degree in Information Technology, Computer Science, Cybersecurity, or a related technical discipline
- 10+ years of experience in systems administration, infrastructure operations, or enterprise IT support
- Experience administering Linux-based production environments, including installation, configuration, patching, troubleshooting, performance tuning, and maintenance
- Hands-on experience supporting infrastructure and cloud services hosted in AWS
- Experience installing, configuring, troubleshooting, and maintaining Solr Search and Elasticsearch
- Experience supporting enterprise web applications, including Drupal CMS and LAMP-stack technologies
- Ability to independently diagnose complex infrastructure, application, and integration issues
- Ability to communicate recommendations to technical and nontechnical stakeholders
- Strong written and verbal communication skills
- Professionalism in a client-facing consulting environment
- Experience with Akamai CDN services and Drupal hosting platforms such as Acquia is preferred
- Experience supporting government, healthcare, life sciences, or another regulated environment is preferred
Benefits:
- Competitive compensation
- Comprehensive benefits
- Extensive development opportunities
- Collaborative and forward-thinking team environment
- Diversity-focused workplace
- Equal employment opportunity
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