Senior Commercial Operations Associate

Posted 28ds ago

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Job Description

Commercial Operations Sr. Associate coordinating and managing details for the commercial team at Instacart, transforming the grocery industry.

Responsibilities:

  • Own conference and industry event preparedness from scheduling meetings to completing briefing documentation
  • Lead end-to-end planning for team onsites and industry events, including venue coordination, logistics, and pre-event communication
  • Coordinate onboarding schedules for new commercial team hires
  • Manage and optimize calendars for commercial leaders and team cadences (pipeline reviews, monthly and quarterly business reviews, leadership calls)
  • Own logistics for commercial leaders including travel arrangements, booking meeting rooms, and team events
  • Use AI to capture weekly sales pipeline meeting notes, identify action items, and track follow-ups
  • Triage day to day questions and needs from the team
  • Maintain and organize team Google Drive ensuring folders, links, and files are easy to navigate and up to date
  • Oversee an outsourced processing team managing a high volume of transactions monthly, ensuring the team follows established processes and maintains pace
  • Manage our Executive Sponsor program, ensuring meetings are scheduled, tracked, and followed up on

Requirements:

  • 4-6 years of experience in operations, project coordination, or a similar role
  • Strong proficiency with standard business tools: calendar, email, docs, spreadsheets, and presentations
  • Experience in SaaS, CPG, or retail industries preferred not required.
  • You're comfortable using AI tools in your daily work and can point to real examples of how they've made you more productive.

Benefits:

  • Instacart provides highly market-competitive compensation and benefits in each location where our employees work.
  • This role is eligible for a new hire equity grant as well as annual refresh grants.