Senior Director, Product Management – Unified Communications
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Job Description
Senior Director leading Vonage’s Unified Communications product roadmap. Driving UCaaS execution, cross-functional delivery, and go-to-market outcomes for a global cloud communications leader.
Responsibilities:
- Own end-to-end execution of the Unified Communications product roadmap, translating strategic direction into sequenced priorities, delivery plans and measurable outcomes
- Lead, mentor and develop a high-performing team of Directors and Senior Product Managers
- Partner with the Head of Strategy to define and maintain the complete multi-year roadmap
- Coordinate Engineering, Design, Sales, Marketing, Customer Success and Finance to execute roadmap priorities and resolve dependencies
- Establish portfolio governance and decision-making mechanisms
- Own product execution KPIs and business outcomes, including delivery predictability, adoption, quality and commercial impact
- Report progress, risks and corrective actions to the GM of UC/CC and senior leadership
- Drive launch readiness and go-to-market execution with Product Marketing and commercial teams, including positioning, pricing, enablement and customer rollout plans
Requirements:
- 12+ years of product management experience
- At least 4 years in a senior leadership role managing managers and driving execution across complex, cross-functional portfolios
- Demonstrated success delivering and scaling UCaaS, CCaaS or cloud communications products in a B2B or enterprise SaaS environment
- Deep domain expertise in unified communications, including voice/telephony, video, messaging, mobility and collaboration
- Proven ability to translate portfolio strategy into an executable roadmap, operating plan and reliable delivery across multiple product teams
- Exceptional stakeholder management and communication skills, with the ability to drive decisions, manage trade-offs and provide clear delivery accountability to C-suite and Executive Leadership
- Experience leading execution in a global, cross-functional environment with distributed engineering and go-to-market teams
- Bachelor's degree in Computer Science, Engineering, Business or a related field
- Experience with AI-driven product features in a communications or collaboration context
- Familiarity with channel and partner go-to-market models in UC/CCaaS
- Prior experience at a Tier 1 cloud communications or UCaaS provider
Benefits:
- Medical, Dental & Vision Insurance
- 401(k)
- Leave of Absence
- Employment Verification
- Workers Compensation
- Ericsson Care Line
- Discretionary Time Off (DTO)
- Volunteer Time (VTO)
- Additional benefits and perks will be shared and discussed with you by the recruiter during the interview process.
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