Senior Enterprise Program Manager
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Job Description
Enterprise Program Manager for Esri managing global enterprise customer strategy and execution. Collaborating with cross-functional teams to drive measurable business outcomes in multiple sectors.
Responsibilities:
- Support enterprise program execution.
- Support the development and execution of global enterprise program offerings aligned to Infrastructure, AEC, and Natural Resources markets.
- Collaborate with cross‑functional teams across Global Business Development, Professional Services, Marketing, Product Management, and Engineering to coordinate timelines, deliverables, and dependencies in support of defined sales program objectives.
- Build relationships.
- Work collaboratively with sales, professional services, industry solutions, product, and operations teams to support program delivery.
- Help ensure alignment across stakeholders, track action items, and maintain consistent communication throughout the program lifecycle.
- Analyze insights and track performance to drive continuous improvement.
- Analyze industry, customer, and competitive insights to inform enterprise program strategy, planning, and adjustments.
- Define, track, and report key metrics and performance indicators; identify risks and issues; escalate appropriately; and support mitigation efforts to keep programs on track and delivering measurable outcomes.
- Contribute to business impact.
- Support initiatives and change management efforts that drive customer acquisition, acceleration, and pipeline growth by coordinating enterprise programs, sales motions, and cross‑divisional engagement efforts.
Requirements:
- 5+ years of experience in program management, go‑to‑market operations, sales operations, or a related role within a mid‑to‑large scale software or technology sales organization
- Experience supporting enterprise‑level or cross‑functional programs involving multiple stakeholders
- Strong organizational skills with the ability to manage timelines, priorities, and dependencies across concurrent initiatives
- Experience analyzing data, tracking metrics, and translating insights into clear updates and recommendations
- Strong communication skills, with the ability to work effectively with diverse internal teams and leadership
- Solid understanding of sales methodologies, sales processes, and customer engagement practices, with exposure to enterprise sales motions and program‑based selling.
- Visa sponsorship is not available for this posting. Applicants must be authorized to work for any employer in the U.S.
- Bachelor’s degree in business administration, business management, or a related field
- Ability to travel domestically or internationally 25-50%
Benefits:
- medical, dental, vision, basic and supplemental life insurance for employees (and their families)
- 401(k) and profit-sharing programs
- minimum accrual of 80 hours of vacation leave
- twelve paid holidays throughout the calendar year
- opportunities for personal and professional growth
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