Senior Technical Project/Program Manager
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Job Description
Senior Technical Project Manager leading complex digital healthcare technology initiatives. Coordinating Agile delivery, budgets, risks, releases, and enterprise stakeholders for Blue Cross NC.
Responsibilities:
- Lead complex, technology-driven projects and initiatives from planning through delivery, release, and post-implementation transition
- Develop and manage integrated project plans, schedules, milestones, roadmaps, and release timelines
- Coordinate cross-functional efforts across Agile teams, engineering, product, business stakeholders, vendors, and enterprise programs
- Anticipate delivery risks, support tradeoff discussions, and help resolve technical blockers and dependencies
- Identify, assess, track, and manage risks, issues, assumptions, dependencies, and decisions
- Ensure alignment with governance standards, delivery methodologies, compliance requirements, and quality expectations
- Manage project resources, capacity planning, team allocations, delivery constraints, forecasting, and execution planning
- Track project budgets, financial forecasts, vendor commitments, and resource impacts
- Build and maintain relationships with business leaders, product teams, technology partners, architects, vendors, and stakeholders
- Serve as primary point of contact for project communications, status reporting, risk management, escalations, and stakeholder engagement
- Translate technical delivery information into actionable updates for business partners and executive leadership
- Support Agile practices through PI planning, sprint and release coordination, dependency management, and cross-team execution oversight
- Coordinate release readiness, approvals, implementation planning, change management, and transition to production support
- Monitor delivery performance, quality, scope, schedule adherence, and issue trends
- Contribute to program-level initiatives and continuous improvement efforts
Requirements:
- Bachelor's degree or advanced degree (where required), or 7+ years of experience in related field in lieu of degree
- 5+ years of experience in related field
- Significant experience leading complex technology projects, technical programs, or enterprise delivery initiatives
- Advanced expertise in project management disciplines, including risk management, resource planning, budget management, stakeholder engagement, decision-making, and cross-functional team leadership
- Strong understanding of Agile delivery methodologies, SDLC, technical dependency management, release planning, governance frameworks, and enterprise delivery practices
- Experience supporting Agile execution, vendor management, business readiness, change management, and release coordination
- PMP, Agile, Scrum, SAFe, or related project management certification preferred
Benefits:
- Work-life balance, flexibility, and autonomy
- Medical, dental, and vision coverage
- Health and wellness programs
- Parental leave and support
- Adoption and surrogacy assistance
- Career development programs
- Tuition reimbursement for continued education
- 401k match including an annual company contribution
- Annual Incentive Bonus
- Paid Time Off (PTO)
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