Senior Field Service Technician
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Job Description
Senior Field Service Technician supporting the lifecycle of power and distribution transformers across varied environments. Leading installation, testing, and maintenance activities as a technical expert.
Responsibilities:
- As a Senior Field Service Technician, your primary contribution may be hands‑on technical execution, field leadership, or a combination of both, depending on your background and project needs.
- Lead and coordinate transformer service activities across installation, commissioning, maintenance, repair, and end‑of‑life projects.
- Act as the senior on‑site technical representative for customers.
- Coordinate field resources and ensure work is executed safely, efficiently, and in accordance with technical standards.
- Collaborate with engineering and project management teams to resolve complex field challenges.
- Perform, oversee, or validate transformer testing and diagnostic activities.
- Support vacuum processing, oil handling, internal inspections, and component assembly as required by project scope.
- Provide technical guidance and troubleshooting support for complex transformer issues.
Requirements:
- Candidate must already have work authorization that would permit them to work for Hitachi Energy in the United States.
- Associate degree or two‑year technical diploma with 5–10+ years of progressive transformer field service experience, or High School Diploma / GED with 7–12+ years of progressive transformer field service experience.
- Demonstrated experience performing transformer installation, commissioning, testing, maintenance, repair, and decommissioning activities.
- Hands‑on experience performing or overseeing transformer testing and diagnostic activities.
- Experience with oil handling, vacuum processing, and internal transformer inspections.
- Valid driver’s license with the ability to travel extensively to customer sites.
- Strong technical problem‑solving skills and ability to work effectively in project‑based field environments.
Benefits:
- Annual Bonus: You'll be eligible for an annual incentive bonus on top of your base pay, rewarding your contributions and performance.
- Health Care: Medical, dental, vision, and related coverage
- Financial Wellbeing: Employer‑sponsored 401(k) program with generous company match and contribution, life and AD&D insurance, disability insurance
- Family Care: Legal, pet, auto, home, and identity protection services, special needs support, and adoption assistance
- Work‑Life: Enhanced leave programs including vacation, holidays, family leave, military service leave, and other protected time off
- Employee Engagement and Development: Employee Resource Groups (depending on location), tuition reimbursement, and on demand learning platforms
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