Senior HR Generalist – Operations
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Job Description
Senior HR Generalist managing global HR operations for Keeper Security. Focus on process improvement and supporting employee lifecycle with a data-driven approach.
Responsibilities:
- Lead and continuously improve HR operational processes across the employee lifecycle (onboarding, offboarding, promotions, transfers, etc.)
- Identify inefficiencies and implement scalable, standardized processes and workflows across global HR functions
- Develop, document, and maintain HR SOPs, policies, and internal knowledge bases
- Drive HR operational excellence through automation, system enhancements, and best practices
- Ensure data integrity, accuracy, and reporting consistency across HR systems in tandem with other HR team members (HRIS, ATS, etc.)
- Lead and execute HR projects, including system implementations, process redesigns, and cross-functional initiatives
- Manage timelines, stakeholders, and deliverables to ensure successful project outcomes
- Partner with HR leadership to prioritize and execute strategic People initiatives
- Track and report on project progress, risks, and outcomes
- Partner cross-functionally to support HR programs and initiatives with a focus on continuous improvement and employee experience
- Own and enhance the onboarding process, including offer letters, pre-employment screenings, orientation, and onboarding surveys
- Administer and optimize performance management processes, including HRIS cycles and compensation planning support
- Serve as a trusted advisor to managers and employees, providing guidance on employee relations, policies, and best practices
- Promote a positive work environment through engagement initiatives and communication strategies
- Support organizational effectiveness and change management initiatives
- Act as a backup for termination and offboarding support
- Support global payroll processes (U.S., Ireland, UK, Japan), including data entry, audits, and payroll review
- Ensure accuracy and timeliness of payroll inputs, including compensation changes and incentives
- Partner with Finance and Payroll teams to improve payroll processes and compliance
- Track and manage PTO and compensation-related changes
- Provide benefits support, including employee inquiries, vendor coordination, and documentation
- Support and help improve the annual open enrollment process and communications
- Assist with administration and tracking of benefit programs (HSA/FSA, etc.)
- Ensure HR practices comply with applicable federal, state, and international employment laws
- Maintain accurate employee records and audit-ready documentation
- Partner with Legal, Finance, and Security teams to support compliance initiatives and audits
- Track and manage compliance training and reporting
- Analyze HR metrics (turnover, headcount, engagement) to identify trends and drive improvements
- Build and maintain dashboards and reporting to support business decisions
- Provide ad hoc reporting and insights to leadership
Requirements:
- 5+ years of progressive HR experience, including HR generalist and operations-focused responsibilities
- Strong experience in HR operations, process improvement, and project management
- Experience supporting global HR functions (U.S., Ireland, UK, Japan preferred)
- Strong knowledge of HR laws, regulations, and compliance requirements
- Proven ability to design and implement scalable HR processes in a fast-growing environment
- Proficiency in HRIS and ATS systems
- Strong analytical skills and experience working with HR data and reporting
- Advanced organizational and project management skills with the ability to manage multiple priorities
- Excellent communication and interpersonal skills, with the ability to influence stakeholders at all levels
- High attention to detail and ability to handle sensitive information with discretion
- Proactive, solutions-oriented mindset with a focus on continuous improvement
- Ability to work independently and collaboratively in a fast-paced environment
- Flexibility to support global teams across time zones
Benefits:
- Medical, Dental & Vision (Inclusive of domestic partnerships)
- Employer Paid Life Insurance & Employee/Spouse/Child Supplemental life
- Voluntary Short/Long Term Disability Insurance
- 401k (Roth/Traditional)
- A generous PTO plan that celebrates your commitment and seniority (including paid Bereavement/Jury Duty, etc)
- Above market annual bonuses
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