Senior IT Solution Analyst – Software Asset Management
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Senior IT Solution Analyst working in ServiceNow and SAM Pro for software asset management. Supporting licensing operations and collaborating with internal procurement and SAM teams.
Responsibilities:
- Work extensively in ServiceNow, including SAM Pro, supporting ticket flows and licensing operations
- Process and approve software purchase requests and service requests
- Manage software licensing portals, repositories, and entitlements
- Review, interpret, and document End User License Agreements (EULAs) and general licensing terms
- Support internal and external software audits, pulling data, documentation, and evidence
- Collaborate daily with sourcing, procurement, and internal SAM team members
- Assist with ROI analysis, software lifecycle management, vendor transitions, and end-of-life planning
- Maintain accurate documentation to ensure audit readiness and strong governance
- Prioritize multiple tasks while maintaining quality and consistency in a structured environment
Requirements:
- 6–9 years of experience as an IT Analyst, Licensing Analyst, Operations Analyst, or similar
- Hands-on ServiceNow experience, ideally including SAMPro
- Experience working with software licensing, portals, purchase approvals, and service request workflows
- Ability to read, interpret, and document licensing agreements and EULAs
- Comfort working in ticket-based operational environments
- Strong process discipline, attention to detail, and ability to follow defined workflows
Benefits:
- Medical, dental, vision
- Free tele-health
- HSA with company contribution
- Life and disability insurance
- 401k with matching
- Paid Time Off
Similar Jobs
Mid-Level Requirements Analyst
Analista de Requisitos in a digital solutions company focused on public management, ensuring requirements' validations and documentation throughout projects.
Senior Analyst – CuraScript
Senior Analyst managing complex supplier and customer contracts and pricing for Cigna's CuraScript division. Ensuring accuracy and compliance to meet business and customer needs.
Analyst – Workforce Planning
Analyst-Workforce Planning managing schedules for contact center teams at TDS Telecom. Responsible for optimizing schedules using forecasted workload and staffing models.
Environmental Policy Analyst
Environmental Policy Analyst at Essnova Solutions supporting U.S. Forest Service land management initiatives. Leading NEPA compliance and stakeholder engagement for large-scale environmental projects.
Senior Workday Integration Analyst
Senior Workday Integration Analyst responsible for designing, developing, testing, and maintaining Workday integrations at Medline. Collaborating with multiple teams for scalable integration solutions.
Junior Pricing & Distribution Analyst
Junior Pricing & Distribution Analyst at SIXT supporting pricing strategy in US and Canada by monitoring rental rates and performance metrics. Collaborating with cross-functional teams in a dynamic work environment.
Performance Analyst – Fraud Modeling, Analytics
Performance Analyst at BECU leveraging data for smarter business decisions. Analyze trends and provide actionable insights to enhance financial well-being of members.
Senior Provider Relations Analyst
Senior Provider Relations Analyst responsible for managing pharmacy network contracting at Prime Therapeutics. Focusing on provider relations and compliance within pharmacy operations.
Analyst I, Epic EHR Application
Analyst I providing build support for Epic EHR Applications remotely. Responsible for configuring, documenting, testing, modifying, and supporting software applications.
IT Solution Analyst – License Entitlement Management
IT Solution Analyst maintaining license entitlement and support for U.S. client’s Software Asset Management. Collaborating with legal teams and analyzing software usage for cost optimization.
Travel Analyst Supervisor
Travel Analyst Supervisor overseeing Command Center operations for MVM, Inc. with responsibilities in travel requests, regulatory compliance, and team leadership.
Senior Project Controls Cost Analyst, Project & Development Services
Senior Project Controls Cost Analyst managing cost management activities for complex projects at Cushman & Wakefield. Collaborating with senior project managers and stakeholders to develop strategic cost plans.
Lead Analyst – Digital Transformation
Lead Analyst designing and building web scraping solutions using C# and .NET Core for a leading BPM company.
Benefits Analyst – Contract
Benefits Analyst supporting various project work across the Client Success team at Nava. Remote contract position focusing on behind-the-scenes project work without direct client ownership.
Contract Development Analyst – PLADS Policy Contracts
Contract Development Analyst at Aflac developing and analyzing group insurance contracts. Collaborating with internal teams to ensure policy compliance and manage customer inquiries.
New Ingredients Analyst
Analyst role focused on regulatory approvals for new ingredients within the health sector at Visanco. Seeking skilled professionals with regulatory experience and strong English proficiency.
Commercial Strategy Analyst
Commercial Strategy Analyst at Unisys working on process improvement and operational efficiency. Collaborating with stakeholders to enhance business performance through data analysis and reporting.
Program Design Analyst
Program Design Analyst coordinating new and renewal business pricing processes and providing operational support. Analyzing financial data and working closely with various departments at Sedgwick.
Telecom Analyst
Telecom Analyst managing billing invoices and cloud/telecom costs for internal and commercial teams. Involves vendor management, report development, and analysis.
Associate Revenue Cycle Analyst
Associate Revenue Cycle Analyst investigating complex billing issues and optimizing reimbursement processes at Natera, a leader in cell-free DNA testing.