Senior Manager, Knowledge Management
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Job Description
Senior Manager leading knowledge management strategies and operations within DePuy Synthes Orthopaedics team. Overseeing learning programs and ensuring compliance in medical affairs.
Responsibilities:
- Define and execute a knowledge management strategy that transforms the culture of learning and scientific proficiency across clinical, medical, and scientific stakeholders.
- Provides leadership and represent knowledge management in cross-functional steering groups, governance forums, and change programs.
- Ensure continuity of knowledge services and maintain institutional memory through planned transition activities related to organizational separations.
- Own strategy, governance, and operational delivery of the Orthopaedics University learning program for clinical and scientific audiences.
- Drive development, curation, and quality assurance of curriculum, learning modules, and resource libraries to build clinical and scientific proficiency.
- Expand program reach and engagement per organizational targets, define metrics, tracking, and outreach plans to meet those milestones.
- Lead program-level activities required to support organizational separation or reorganization.
- Coordinate with regional Orthopaedics medical & scientific teams to align content, training priorities, and faculty participation; drive collaboration and regional rollouts.
- Establish measures of program impact (enrollment, completion, satisfaction, changes in competency or practice) and deliver regular reports to stakeholders.
- Own publisher engagement and coordinate licensing, copyright/re-use requests, and subscription terms.
- Oversee journal/subscription strategy and coordinate closely with procurement, legal, and licensing contacts to resolve access or entitlement issues.
- Set standards and oversight for reproducible literature searches and evidence retrieval used by Medical and Scientific Affairs.
- Ensure availability of high-priority evidence, alerts, and concise summaries to support clinical, safety, and regulatory needs.
- Manage Library Services Manager and literature search contractors; set SLAs, priorities, and quality expectations.
- Serve as a senior partner to Medical Affairs, Clinical, Safety, Regulatory and Commercial stakeholders to translate needs into learning and evidence products.
Requirements:
- Minimum of a Bachelor’s degree is required; MD, PA, RN, MSN, MS, PharmD, PhD degree preferred
- 8+ years in Medical Affairs, Medical Excellence, Medical Knowledge or related roles in the medical device or life‑science industry with demonstrated cross‑functional leadership
- Experience designing and delivering training or curriculum for clinicians or scientific audiences
- Experience in a regulated environment (pharmaceuticals or medical device) supporting systematic reviews or evidence dossiers
- Experience implementing or supporting in-house or third-party platforms for systematic literature searching, evidence surveillance, or learning management systems
- Prior experience negotiating with publishers or managing copyright/re-use workflows
- Strategic leadership for knowledge and learning programs
- Strong stakeholder management across Medical Affairs, Clinical, Regulatory, and Commercial teams
- Comfortable with evidence and literature concepts; able to set standards for reproducible searches and interpret usage/impact metrics
- Excellent written and verbal communication; ability to produce concise, actionable summaries for leaders
Benefits:
- Subject to the terms of their respective plans, employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)).
- Vacation –120 hours per calendar year
- Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year
- Holiday pay, including Floating Holidays –13 days per calendar year
- Work, Personal and Family Time - up to 40 hours per calendar year
- Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
- Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year
- Caregiver Leave – 80 hours in a 52-week rolling period10 days
- Volunteer Leave – 32 hours per calendar year
- Military Spouse Time-Off – 80 hours per calendar year
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