Senior Manager, Resilience Technology
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Job Description
Senior Manager in Resilience Technology at Labcorp responsible for FusionRM platform delivery and governance. Collaborating with cross-functional teams to enhance enterprise risk, compliance, and resilience strategies.
Responsibilities:
- Own firsthand configuration and development of FusionRM capabilities supporting: Enterprise risk and compliance workflows, Third-party risk assessments and monitoring, Business Impact Assessments (BIAs), continuity plans, and recovery strategies, Crisis management playbooks, event tracking, and response coordination, Disaster recovery planning, testing, and reporting.
- Apply and reinforce platform configuration standards, development patterns, and documentation practices to ensure consistency, maintainability, and audit readiness.
- Partner with process owners to translate governance, regulatory, and resilience requirements into practical platform designs and implementations.
- Support platforms change governance by ensuring changes are well documented, assessed, traceable, and aligned to enterprise SDLC and control expectations.
- Build and maintain FusionRM workflows, including: Intake forms, questionnaires, scoring models, validations, and approval paths, Business rules, calculations, notifications, escalations, and automated tasking, Role based access controls and data visibility rules.
- Develop and maintain dashboards and reports for operational, risk, compliance, and executive audiences.
- Troubleshoot complex platform issues across configuration, workflow logic, data integrity, and integrations, providing clear root cause analysis and remediation.
- Design and implement AI assisted capabilities within FusionRM workflows to improve efficiency, quality, and consistency, such as: AI assisted drafting of BIAs, continuity plans, recovery strategies, crisis playbooks, and control narratives (with human review and approval).
- Collaborate with Security, Privacy, and Risk teams to ensure AI usage aligns with enterprise AI governance and model risk expectations.
- Ensure FusionRM configurations and integrations adhere to enterprise security and compliance requirements.
- Support internal and external audits by providing technical documentation, configuration evidence, and traceability from requirements to implementation.
- Function as a trusted technical partner to Risk, Compliance, Resilience, Security, and IT stakeholders. Translate business requirements into clear technical designs and implementation options, explaining tradeoffs where necessary.
Requirements:
- Bachelor’s degree in Computer Science or Information Systems OR 6 or more years of practical experience designing, implementing, and supporting enterprise IT systems
- 6 or more years’ experience with enterprise platform configuration, workflow automation, or application development
- 6 or more years’ experience delivering secure solutions involving complex workflow and rule-based automation
- 6 or more years’ experience data modeling, reporting, and executive dashboards
- 6 or more years’ experience secure integrations between enterprise systems
- 6 or more years’ experience working in environments with formal governance, audit, or regulatory requirements.
- 6 or more years’ direct experience with Fusion Risk Management modules (GRC, Third Party Risk, Business Continuity, Crisis Management, Disaster Recovery) (preferred)
- 6 or more years of experience supporting risk, compliance, or resilience programs (e.g., NIST, HIPAA, SOX aligned controls, vendor risk, operational resilience) (preferred)
- 6 or more years of practical experience integrating AI capabilities into enterprise workflows using governed, auditable, and human reviewed approaches (preferred)
- 6 or more years of familiarity with ITSM, CMDB, or asset data integrations that support resilience and recovery planning (preferred)
Benefits:
- Medical, Dental, Vision, Life, STD/LTD
- 401(k)
- Paid Time Off (PTO) or Flexible Time Off (FTO)
- Tuition Reimbursement
- Employee Stock Purchase Plan
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