Senior Managing Consultant
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Job Description
Managing Consultant responsible for customer relationship and execution of defined value roadmaps using Encompass solutions and services. Driving project profitability and coaching customer stakeholders.
Responsibilities:
- Employees in this role are responsible for maintaining expectations and ensuring delivery alignment with customers to drive the successful achievement of customer outcomes using Encompass solutions and services.
- The Managing Consultant facilitates the customer relationship early in their customer journey and oversees the overall execution of a defined customer value roadmap by managing Encompass resources.
- They drive one-time delivery of engagements while maintaining revenue, delivery budget targets, and utilization targets.
- They coach and guide customer stakeholders, sponsors, and project teams.
- As individual contributors, they collaborate with services leadership to continuously improve our delivery practices, tools and methodology.
Requirements:
- 8+ years experience as a project/program/engagement manager.
- Bachelor’s or Master’s degree in Computer Science, Management Information Systems, Engineering, or Business (or related degree), or demonstrated relevant experience.
- 2+ years Experience dealing with C-level or Executive stakeholders.
- Experience in customer roles (beer, wine, spirits production or distribution).
- Experience responding to a variety of customer situations and personalities.
- Experience with business process analysis.
- Experience in leading a team with no management responsibilities.
- Has had project budget responsibilities.
- Software implementation and process development experience.
- Experience with contract negotiations.
- Experience working remotely and on-site with customers to drive goals.
- Services Pre-Sales experience, including scoping, estimating, and contracting.
- Has worked through sales cycles and RFPs.
- Ability to learn and apply industry knowledge and understanding (makers-to-market) of the business to drive revenue.
- Demonstrated ability to stay up-to-date with technology changes or industry changes relative to ongoing product enhancements.
- Ability to facilitate conversations between technical and non-technical people.
- Ability to remain calm under pressure and show patience within a variety of customer situations.
Benefits:
- This role offers a competitive salary, bonus, and benefits.
- A variety of factors are considered when determining someone’s compensation, including a candidate’s professional background, experience, and location.
- Final offer amounts may vary from the amounts listed above, based on the following considerations.
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