VIP Corporate Travel Consultant
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Job Description
Consultant for VIP corporate travel at AVIPAM. Responsible for managing urgent travel requests and providing customized support to clients with a focus on high-quality service.
Responsibilities:
- Operate AVIPAM systems efficiently to process urgent domestic and international travel requests
- Search for, book, and confirm services according to the client's urgency and needs
- Have in-depth knowledge of the client's travel policies to provide accurate guidance, even in emergency situations, ensuring consultative and personalized support
- Offer viable alternatives and quick guidance for transportation and accommodation
- Respond accurately and promptly within critical timeframes
- Comply with supplier rules, even in last-minute situations
- Provide information on fares, currency exchange, and penalties to enable quick, effective decisions
- Ensure compliance with legal requirements (passports, visas, etc.)
- Deliver service focused on the client experience and immediate solutions
- Align service delivery with AVIPAM's and clients' strategies.
Requirements:
- Bachelor's degree in Tourism or a related field
- Proven experience in travel agencies or TMCs, with a focus on corporate emergency support
- Strong knowledge and hands-on experience with GDSs (Sabre and Amadeus) and online booking tools (OBT) such as Argo, Lemontech, Reserve, and Concur
- Proficiency in using airline portals
- Advanced English.
Benefits:
- Health insurance
- Dental insurance
- Childcare assistance
- Bonus
- Home office allowance
- Career development plan
- Food allowance
- Meal voucher
- Employee discount program
- Benefits and Wellness Plan - Vida Link
- TotalPass
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