Senior Platform Engineering Manager
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Job Description
Senior Platform Engineering Manager leading platform and security engineering efforts at TROOP. Transforming meeting logistics and enhancing in-person gatherings through innovative technology solutions.
Responsibilities:
- Lead and mentor a team of Platform and Security Engineers
- Foster a high-performance engineering culture focused on ownership, reliability, and continuous improvement
- Provide hands-on technical guidance while empowering the team to execute independently
- Partner closely with Engineering, Product, and Leadership teams to align platform strategy with business goals
- Own and evolve our cloud infrastructure on GCP
- Drive adoption and maturity of Infrastructure as Code (Terraform)
- Lead the design, implementation, and scaling of Kubernetes (GKE) environments
- Champion GitOps practices using ArgoCD and Helm
- Build and maintain reliable CI/CD pipelines using GitLab/GitHub and CI automation tools
- Establish best practices for monitoring, logging, and alerting
- Improve system reliability, performance, and incident response processes
- Define and track platform SLIs/SLOs
- Embed security into every stage of the development lifecycle, coordinating different security automation tools
- Lead efforts around SOC 2 Type II compliance and other relevant regulations
- Drive privacy-by-design principles across systems and processes
- Lead external engagement with predominantly US-based clients on security, compliance, and privacy practices, ensuring alignment with enterprise expectations and regulatory standards
- Promote and implement the “Everything as Code” mindset across infrastructure, security, and operations
- Continuously improve developer experience through tooling and self-service platforms
- Identify and remove bottlenecks in engineering workflows
Requirements:
- Around 8 years of experience in Platform Engineering, including 3 years in leadership roles
- Strong hands-on experience with Terraform (Infrastructure as Code), Kubernetes, GCP or other major cloud providers, ArgoCD and Helm, GitLab/GitHub and CI/CD automation
- Experience with observability tools such as OpenTelemetry or the LGTM stack
- Deep understanding of DevOps, GitOps, and platform engineering principles
- Experience in security engineering and automation practices like, SAST, container security, configuration management or WAF setups
- Solid understanding of compliance frameworks (especially SOC 2 Type II and GDPR)
- Experience implementing privacy-by-design and secure-by-default systems
- Experience working in fast-paced startup or scale-up environments
- Excellent communication and interpersonal skills, with the ability to explain complex concepts in clear, professional English to non-technical stakeholders and clients.
Benefits:
- 💻 **Remote-first within our hubs**: TROOP operates remotely with frequent in-person engagements, focusing on scaling within our legal entities in Spain, South Africa and the US.
- 🚀**Join the Pioneering Team**: As part of the initial team at TROOP, you'll be at the forefront of an extraordinary adventure. Picture yourself shaping the future of a fast-growing technology company where your ideas and contributions truly make a difference.
- 🎨 **Discover an Incredible, Supportive Team and Diverse Culture**: Prepare to be amazed by the exceptional individuals who form TROOP's team. Collaborate with brilliant, multicultural minds, where diverse backgrounds unite for unparalleled collaboration.
- 📈 **Supported by Top Investors**: TROOP's remarkable journey is backed by prestigious investors, such as the Madrona Group. Join forces with a company that has garnered the trust and support of the best in the industry. Read more about TROOP's Executive Chairman Steve Singh (Co-founder of Concur).
- ⏰ **Paid Time Off**: We provide 23 days per year, allowing you ample opportunity to relax, recharge, and have some well-deserved fun.
- 🩺 **Comprehensive Health Insurance / Medical Aid Coverage. **
- 💚 **Mental Health Budget**: Yearly budget assistance for mental health support for all our employees.
- ☀️**Unforgettable Adventures**: At TROOP, we cherish the bonds we create and the time we spend together. Each year, we embark on an incredible offsite to a surprise location, courtesy of TROOP. You'll have the opportunity to explore new cultures, create lasting memories, and bond with your colleagues in a unique and exciting way.
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