Senior Platform Manager, Trust and Safety
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Job Description
Product Manager identifying pain points and defining products for Trust & Safety at Airbnb. Collaborating with cross-functional teams to create a safer community.
Responsibilities:
- Creating vision and strategy for Trust & Safety products and platforms
- Leading a cross-functional working group of engineers, data scientists, designers, and policy experts
- Maintaining product backlog and the product roadmap
- Defining goals and success with clearly measurable objectives and key results
- Building alignment across product teams and Leadership/Executive teams
- Anticipating bottlenecks, making tradeoffs, and balancing business, customer, and technical needs
- Presenting product roadmap and status to business and Airbnb leadership
- Evaluating new product opportunities and bringing forward proposals for new capabilities
- Developing short-term plans aligned with long-term goals
Requirements:
- 5+ years product management experience
- Prior product, operation, or engineering experience in trust, safety, risk or fraud
- Outstanding written and verbal communication ability to a diverse stakeholder audience
- Strong analytical, troubleshooting, and problem-solving skills
- Experience building machine learning products or technical product management
- Experienced in design, and hypothesis driven product development
- Entrepreneurial drive to achieve stretch goals in an innovative fast-paced environment
- Exceptional collaboration, partnership and influencing skills across multiple locations and time zones
Benefits:
- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
- Remote work options
- Potential for bonuses
- Employee Travel Credits
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