Senior Product Manager
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Job Description
Senior Product Manager at CrossCountry Mortgage responsible for defining consumer facing web-based products. Leading Agile product feature development and collaborating with various teams for optimal user experiences.
Responsibilities:
- Define and build consumer facing web-based products and improve and maintain internally used web-applications.
- Lead product feature development using the Agile process by working closely with the engineering and business operations teams.
- Develop wireframes to define user experiences and collaborate with the creative team to develop high-quality user interfaces.
- Create product feature requirements and collaborate with the engineers to develop these features.
- Conceptualize on new tests and experiences and investigate processes to build efficient internal tools; iterate continuously with clear metrics.
- Optimize customer experience, define tests, and lead the full execution of the tests.
- Coordinate meetings and maintain the backlog with input from internal stakeholders, partners, and engineers.
- Lead backlog meetings with development teams and regularly update partners.
- Lead product roadmaps and drive roadmap items to completion.
- Lead teams and cross functional groups to pitch ideas, collaborating with the team to implement.
- Conduct user and competition research to create product improvement ideas.
- Participate in team retrospectives to support high-performance teams.
- Maintain a working knowledge of consumer journey mapping.
Requirements:
- Bachelor’s degree in an equivalent field (Business, Computer Science, Engineering, etc.) and/or equivalent combination of education/experience; MBA, preferred.
- 4 to 5 years’ product management or product development experience.
- Experience writing and debugging SQL queries; Tableau, Power BI experience, preferred.
- Experience writing user stories and acceptance criteria as a product owner in an Agile/SCRUM software development environment.
- Proficiency with HTML, SQL, CSS.
- Excellent collaboration and communication skills.
- Excellent analytical and critical thinking skills.
Benefits:
- medical
- dental
- vision
- 401K
- company-provided short-term disability
- employee assistance program
- wellness program
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