Senior Product Manager
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Job Description
Senior Product Manager at Duck Creek Technologies defining software product strategy and driving execution in a customer-driven SaaS environment. Collaborating with engineering to deliver high-quality product releases on time.
Responsibilities:
- Own the strategy, definition, and delivery of software products within a complex, customer‑driven SaaS environment
- Translate market and customer needs into clear product requirements
- Guide prioritization decisions and partner closely with Engineering and cross‑functional teams
- Define and prioritize product requirements, manage the product backlog, and track market and customer demand
- Create product artifacts such as use cases, business scenarios, and user personas
- Own product release planning and execution in partnership with Engineering and the Principal Product Manager
- Serve as a product subject‑matter expert and support training, documentation, and enablement needs
- Represent the product directly with customers and stakeholders, including presenting product vision and direction
- Anticipate customer needs, monitor market trends, and influence product strategy accordingly
- Lead and influence cross‑functional teams, operating independently in a fast‑paced, matrixed environment
Requirements:
- Bachelor’s or Masters Degree and/or equivalent experience relevant to functional area
- 6+ years of product management experience
- Proven success launching and managing software products in a SaaS environment
- Experience in insurance technology, P&C insurance, InsurTech, or FinTech preferred
- Strong understanding of SaaS and PaaS architectures and the software development lifecycle
- Working knowledge of AI concepts and their strategic and practical application
- Proficiency with Agile/Scrum methodologies and modern product management tools
- Strong analytical skills with the ability to translate data into product insights and decisions
- Excellent written and verbal communication skills with the ability to influence without authority
- Highly organized, detail-oriented, and able to manage multiple priorities without sacrificing quality
- Customer-focused mindset with a passion for delivering exceptional user experiences.
Benefits:
- Flexible work environment
- Medical, dental, vision, life, and disability insurance
- 401(k) retirement plan with match (6% employer match up to $12,000 annually)
- Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA)
- Paid holidays, vacation, and volunteer time
- Employee Assistance Program (EAP)
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