Senior Program Management Analyst – RN
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Job Description
Senior Analyst managing clinical and operational programs utilizing nursing expertise in collaboration with external partners. Focused on program effectiveness and continuous improvement aligned with organizational objectives.
Responsibilities:
- Serve as the primary point of contact for assigned clinical programs and external partners.
- Manage end-to-end program performance, health, and outcomes using defined metrics and service-level indicators.
- Apply RN clinical expertise to support program design, education, issue resolution, and operational decision-making.
- Act as escalation lead for complex or sensitive issues, facilitating resolution through professional and effective communication.
- Research, analyze, and interpret data to identify trends, perform root-cause analysis, and drive process improvement initiatives.
- Prepare and deliver presentations, reports, and program updates.
- Collaborate across matrixed teams, serving as a change agent in a dynamic environment.
- Ensure compliance with organizational policies, quality standards, and confidentiality requirements.
Requirements:
- Active Registered Nurse (RN) license in state of residence.
- Bachelor’s degree in Nursing preferred.
- 2+ years of experience in program management, clinical operations, specialty pharmacy, or healthcare program support.
- Experience working with pharmaceutical manufacturers, HUB services, or healthcare partners preferred.
- Demonstrated experience managing escalations and complex stakeholder interactions.
Benefits:
- Medical
- Vision
- Dental
- Well-being and behavioral health programs
- 401(k)
- Company paid life insurance
- Tuition reimbursement
- Minimum of 18 days of paid time off per year
- Paid holidays
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