Program Manager – Integrated Service Strategy
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Job Description
Program Manager for Digible managing cross-functional initiatives in digital marketing strategy execution. Collaborating across teams to enhance integrated services and channel coordination.
Responsibilities:
- Partner closely with the Director of Strategy to support and execute cross-functional strategic initiatives tied to integrated services, channel coordination, testing, and internal process improvement
- Turn strategic priorities and ideas into actionable project plans by defining next steps, coordinating stakeholders, tracking progress, and ensuring follow-through
- Lead the day-to-day management of cross-department efforts, including scheduling meetings, preparing materials, documenting decisions, following up on action items, and keeping work moving across teams
- Help identify which departments, functions, and stakeholders should be involved in a given initiative, and bring the right people together at the right stages of the work
- Support the development of Digible’s integrated service strategy by translating market trends, platform changes, performance insights, and internal business needs into clear recommendations and execution plans
- Contribute to the evaluation of new service opportunities, channel expansion ideas, vendors, platforms, and strategic initiatives by helping organize inputs, assess feasibility, and support rollout planning
- Build and coordinate structured test plans for new platforms, service models, measurement approaches, and tech-enabled opportunities, including hypotheses, success metrics, timelines, and recommendations
- Work across teams to support the execution of pilots, tests, and strategic initiatives, helping ensure owners are aligned, deliverables are clear, and dependencies are managed
- Analyze performance trends, funnel signals, and test results in partnership with relevant teams, then help translate findings into actionable next steps and recommendations
- Package complex work into clear documents, updates, frameworks, and narratives that support internal alignment and, where needed, client-facing conversations
- Identify recurring friction points, process gaps, and knowledge gaps across departments, then help create documentation, guidance, and training materials that improve execution over time
- Independently manage multiple cross-functional projects at once, balancing strategic context with strong operational discipline
Requirements:
- 5+ years of experience in digital marketing, media strategy, growth marketing, agency strategy, program management, or a related field
- 3+ years of experience managing cross-functional projects, programs, or strategic initiatives across multiple stakeholders
- Strong ability to take loosely defined ideas or priorities and turn them into organized plans, coordinated execution, and clear next steps
- Experience working across multiple marketing functions, with a solid understanding of how channels like paid media, organic, content, social, and lifecycle marketing connect
- Ability to contribute strategically while also owning detailed execution, project coordination, and operational follow-through
- Experience supporting or running structured tests, pilots, or rollout plans, including timelines, success metrics, and stakeholder coordination
- Strong organizational and project management skills, with the ability to manage multiple workstreams and keep teams aligned
- Strong written and verbal communication skills, with the ability to simplify complexity and keep stakeholders informed and focused
- Comfort working in a scaling environment where process maturity is still being built and roles may require flexibility
- Ability to work independently, exercise sound judgment, and know when to escalate, align, or push work forward.
Benefits:
- 4-Day Work Week (32 Hour Work Week)
- WFA (Work From Anywhere)
- Discretionary Bonus
- 3 weeks of PTO as well as Sick leave, and Bereavement
- 11 paid holidays
- 401(k) + Match
- 75% employer paid health benefits (Medical, Dental, and Vision)
- Mental and Physical Wellness Reimbursement Benefit
- $1000/year travel fund for employees who have been with Digible 3+ years
- Paid Parental Leave
- Dog-Friendly Office
- Company-Wide Social Events
- Weekly Lunches and Snacks for in-office employees!
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