Senior Project Manager – Insurance Technology
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Job Description
Senior Project Manager responsible for enterprise-level technology programs at ReSource Pro. Leading implementations and integrations while ensuring operational compliance and business continuity.
Responsibilities:
- Define, oversee, and govern multiple concurrent client projects of high complexity and strategic importance
- Establish and implement best practices, frameworks, and governance models for program/project delivery
- Develop and manage integrated project roadmaps across workstreams
- Manage project timelines and resources effectively to ensure project delivery within defined parameters
- Drive adoption of standardized processes, tools, and templates across engagements
- Proactively manage project risks and issues, identifying opportunities for efficiency, and developing and implementing appropriate mitigation, escalation, and automation plans
- Monitor and control budgets, timelines, and scope, ensuring alignment to client strategy and contractual agreements
- Ensure organizational resources are aligned to business and client priorities
- Contribute to the evolution of insurance technology service offerings such as: Core system implementation and optimization, Data migration, conversion factories, and M&A integration support, Intelligent automation, and Analytics and reporting modernization
- Support pre-sales efforts including solution design, estimates, proposals, and executive presentations
- Partner with executive leadership to support and drive strategic and growth initiatives
- Serve as a strategic advisor to clients, aligning project delivery with business goals
- Manage escalations with diplomacy and a solution-oriented approach; Collaborate with clients to reprioritize or realign work as business needs evolve
- Provide transparent, executive-level reporting and communication on project status
- Establish delivery standards, accelerators, and governance frameworks
- Drive skills development in insurance platforms, data conversion, integrations, and automation tools
Requirements:
- Bachelor's Degree in Computer Science, Software Engineering, IT, or related field
- 10+ years of relevant experience in software implementations or program/project management within IT/software delivery environments
- 5+ years' experience managing enterprise-scale, multi-stakeholder, or high complexity projects
- Project Management Professional (PMP) certification preferred
- Strong understanding of insurance operations across underwriting, policy administration, billing, claims, or agency workflows is preferred
- Proven experience leading insurance system implementations or modernization program; Experience managing complex data migrations and system cutovers
- Hands-on experience with insurance platforms such as Guidewire, Duck Creek, Vertafore, Applied Epic, or similar; Familiarity with regulatory and compliance considerations in insurance technology programs
- Experience supporting M&A driven system consolidation and data conversion
- Excellent written and verbal communication skills, with ability to tailor messages to executive audiences
- Experience Agile, SAFe, or hybrid delivery models
Benefits:
- Generous PTO plan with paid holidays + floating holidays
- 100% paid Employee Healthcare on Day 1
- Eligible for all medical, dental, and vision benefits on Day 1
- 401k with employer match, vested on Day 1
- Opportunity to work for a growing, global organization.
- Ability to engage with clients and internal partners to make an impact.
- Organization-wide focus on growth and development
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