Senior Project Manager
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Job Description
Technical Project Manager overseeing enterprise projects in cloud migration and endpoint management for large-scale IT operations. Collaborating with stakeholders to drive successful IT initiatives.
Responsibilities:
- Develop and maintain detailed process flow documentation
- Establish project metrics, reporting frameworks, and tracking mechanisms to measure performance and progress
- Compile and present project status reports with key insights to senior leadership and stakeholders
- Consult with management and customers regarding product feasibility and viability of network infrastructure plans
- Provide the team with support in data analysis, digital collaboration, and user experience enhancements
- Manage Office 365 upgrades across 160,000 machines
- Conduct thorough reviews & analysis of user information to plan and execute weekly migration schedules effectively
- Serve as liaison between network engineers, development team and customer management
- Deliver white-glove support for Microsoft Office 365 ETL processes during migrations and high-priority events
- Provide advanced support for diagnosing and resolving complex issues to minimize disruptions to mission-critical systems and applications
- Coordinate the migration issues/concerns with Service Desk and other impacted groups
- Support Google Workspace
- Provide oversight and technical project management for workstreams focused on Unified Endpoint Management solutions
Requirements:
- 8+ years of related experience
- Bachelor’s degree in Information Technology, Computer Science, or related field (or equivalent experience)
- Experience supporting large-scale device deployments and user migrations
- Strong understanding of network infrastructure and enterprise systems architecture
- Proven ability to manage cross-functional teams and complex technical initiatives
- Demonstrate advanced expertise in data analysis, reporting, and documentation
- Possess exceptional communication skills with the ability to effectively present to executive leadership
- Technical acumen with the ability to translate complex concepts into business terms
- Strong organizational and multitasking skills
- Ability to operate effectively in fast-paced, high-visibility environments
- Attention to detail and accountability
- Hands-on or working knowledge of: Microsoft Office 365 (migration and administration), Endpoint management tools (SCCM, Intune, Autopilot), Identity and access management (Azure Active Directory), Knowledge of IT service management (ITSM) tools such as ServiceNow
- Preferred Skills: PMP, Agile, or related project management certification
Benefits:
- 401K with company match
- Comprehensive health and wellness packages
- Paid education and certifications
- Paid vacation and holidays
- Paid parental, military, bereavement and jury duty leave
- 15 days of paid leave per calendar year plus 10 paid holidays
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