Senior Revenue Operations Analyst – Enablement
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Job Description
Revenue Operations Analyst at Smartsheet driving Go-To Market Enablement through data-driven insights and strategic recommendations. Collaborating with leadership to enhance productivity and performance.
Responsibilities:
- Act as a business partner to GTM Leadership to understand and identify essential business questions and challenges
- Lead projects to develop answers and solutions to those questions and challenges as well as design KPIs to track results
- Present insights to executives that will drive performance improvements and establish scalable process enhancements
- Collect, analyze, evaluate, and report data to track performance and metrics with a specific focus on sales, Customer Experience and technical training, enablement activities and consumption
- Report on cause and effect scenarios leveraging cohort analysis, build predictive models, and other statistical analysis
- Analyze and monitor data for anomalies, recognizing trends and potential business implications
- Work to identify skill gaps amongst front-line roles and propose solutions based on data and analysis
- Develop and present data-driven recommendations to Leaders to optimize GTM strategies and improve performance
- Generate ad hoc analysis as needed
- Communicate effectively across the organization and drive alignment with key stakeholders
- Be a mentor and leader to the more junior analysts on the team
Requirements:
- Bachelor's degree in a quantitative field (e.g. engineering, sciences, math, statistics, business, or economics)
- 5+ years of experience in an analytics role with increasing responsibility
- Experience in Cloud and SaaS go-to-market (GTM)
- Experience designing KPIs and metrics for Enablement teams such as ramp time, training effectiveness, etc.
- Expertise in SQL and preparing data for analysis, modeling, and visualization
- Experience working with a business intelligence tool like Tableau, PowerBI, Looker, etc. (Tableau preferred)
- Experience with statistics (time series analysis, cluster analysis, multivariate analysis)
- Experience publishing and presenting data and findings to executives and non-data users
Benefits:
- Medical/vision and dental coverage options for full-time employees
- 401k Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay)
- Monthly stipend to support your work and productivity
- Flexible Time Away Program, plus Sick Time Off
- US employees are automatically covered under Smartsheet-sponsored life insurance, short-term, and long-term disability plans
- US employees receive 12 paid holidays per year
- Up to 24 weeks of Parental Leave
- Personal paid Volunteer Day to support our community
- Opportunities for professional growth and development including access to Udemy online courses
- Company Funded Perks, including a counseling membership, local retail discounts, and your own personal Smartsheet account
- Teleworking options from any registered location in the U.S. (role specific)
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