Senior Sales Enablement Specialist
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Job Description
Senior Sales Enablement Specialist at Quantum Health bridging Sales Operations and Business Development. Responsible for tool management, training, and enhancing sales outreach effectiveness.
Responsibilities:
- Serve as the internal expert and enablement lead for core prospecting and outreach tools
- Own administration, governance, and best practices for: Outreach.io, LinkedIn Sales Navigator, BenefitFlow, Zoominfo, and other sales tools that may be added
- Maintain tool usage standards and workflow consistency
- Deliver onboarding and ongoing training for BD and Sales teams
- Partner with Sales Operations on tool enhancements and process updates
- Ensure consistent and effective tool adoption across teams
- Act as the primary liaison between Marketing and Business Development to translate campaigns into executable outreach
- Partner with Marketing to convert campaign messaging and collateral into BD-ready email templates, sequences, and outreach frameworks
- Maintain a curated email copy and messaging library aligned to current campaigns, value propositions, and brand standards
- Ensure outbound messaging reflects the latest Marketing positioning and content releases
- Support the execution of marketing-driven initiatives (webinars, conferences, events, content campaigns) by building or coordinating related Outreach sequences
- Help BD and Sales teams build compliant, effective sequences for sales-led initiatives using approved marketing messaging
- Help maintain smooth execution of inbound lead workflows in close coordination with Marketing
- Serve as a liaison with Marketing on MQL flow, quality, and conversion performance
- Support review, routing, and assignment of MQLs in alignment with established SLAs
- Monitor follow-up compliance and surface gaps in response or documentation
- Identify and flag lead flow issues related to routing, ownership, or follow-up timing
- Provide structured feedback to Marketing on MQL quality and engagement trends
- Provide hands-on operational support for day-to-day sales team needs
- Assist with list pulls, campaign uploads, and basic tool-related requests
- Help sales reps navigate Outreach and Sales Navigator workflows
- Maintain documentation and “how-to” resources for outreach tools and processes
- Identify recurring operational friction points and partner with Sales Operations on improvements
- Reinforce adherence to established processes and usage standards
- Own documentation that ensures consistency, scalability, and clarity across BD and Sales workflows
- Create and maintain clear, up-to-date documentation for the Sales Org
- Ensure documentation is easily accessible and regularly updated
- Translate evolving processes into simple, repeatable guidelines for BD, CR, and Sales teams
Requirements:
- 5–8 years of experience in Sales Enablement, Sales Operations, Business Development Operations, or a related commercial support function
- Proven track record as an individual contributor owning tools, workflows, and enablement processes with minimal oversight
- Hands-on experience administering and supporting outbound and prospecting tools such as Outreach.io, LinkedIn Sales Navigator, and CRM platforms (Salesforce preferred)
- Experience partnering closely with Marketing to translate campaign messaging and collateral into executable sales and business development outreach (email templates, sequences, and follow-up frameworks)
- Demonstrated experience supporting Marketing Qualified Lead (MQL) workflows, including routing, SLA adherence, and coordination between Marketing and Business Development teams
- Strong written communication skills, with experience creating curated email copy, templates, and enablement content for sales and BD teams
- Experience creating and maintaining process documentation, playbooks, or how-to guides that support consistency and scalability
- Highly organized and detail-oriented, with the ability to manage multiple workflows, tools, and priorities simultaneously
- Comfortable training peers and acting as a trusted subject matter expert without formal people management responsibilities
- Experience working in a complex B2B environment (healthcare, SaaS, enterprise, or similarly regulated industries preferred)
- A high degree of personal accountability and trustworthiness, a commitment to working within Quantum Health’s policies, values, and ethics, and to protecting the sensitive data entrusted to us.
Benefits:
- Health, vision and dental coverage
- Life insurance
- Legal and identity protection
- Adoption assistance
- Employee Assistance Program (EAP)
- Teladoc services
- 401(k) plan with up to 4% employer match and full vesting on day one
- Paid Time Off (PTO)
- 7 paid holidays
- Parental leave
- Volunteer days
- Paid sabbaticals
- Tuition reimbursement up to $5,250 annually
- Certification/continuing education reimbursement
- Discounted higher education partnerships
- Paid trainings and leadership development
- Recognition as a Best Place to Work for 15+ years
- Dedicated to diversity, philanthropy, and sustainability
- Casual dress code
- Open floor plans
- Full-service dining
- Free snacks and drinks
- Complimentary 24/7 fitness center with group classes
- Outdoor walking paths
- Game room
- Notary and dry-cleaning services
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