Senior ServiceNow Software Integration Developer
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Job Description
Senior ServiceNow Software Integration Developer designing and deploying ServiceNow integrations for clients, ensuring data integrity and support for enterprise workflows.
Responsibilities:
- Design, develop, and maintain ServiceNow integrations supporting enterprise call center and case management workflows.
- Implement and support inbound/outbound integrations using REST APIs, IntegrationHub, and event-driven patterns.
- Configure and maintain data ingestion pipelines (Import Sets, Transform Maps) ensuring data quality, normalization, and deduplication.
- Develop server-side logic (Script Includes, Business Rules, Scheduled Jobs) to support integration processing and workflow automation.
- Implement asynchronous processing (events, queues, retries) to ensure reliable, scalable data exchange.
- Troubleshoot and resolve integration issues across ServiceNow and external systems; support testing, deployment, and operational monitoring.
- Collaborate with architecture and security teams to implement API-based, event-driven, or zero-copy integration patterns as appropriate.
Requirements:
- 9+ years IT experience
- 3+ years ServiceNow development experience
- 3+ years of experience with REST integrations (Scripted REST APIs, RESTMessageV2)
- Active DHS, ICE, or DoD government clearance
- Must be able to obtain a DHS Public Trust clearance.
Benefits:
- Reasonable Accommodations available
- Equal Opportunity Employer
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