Senior Solution Engineer
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Job Description
Senior Solution Engineer designing secure, scalable cloud and infrastructure solutions for regulated enterprises. Leading technical discovery, pre-sales architecture, and customer decision-making at Summit.
Responsibilities:
- Lead technical discovery and solution design for complex customer opportunities
- Uncover business objectives, technical requirements, constraints, dependencies, and risks
- Serve as the primary technical advisor throughout the sales process, partnering with Sales from discovery through close
- Translate customer requirements into secure, scalable Summit solutions aligned with technical best practices and the service portfolio
- Guide customers through technical decisions, options, tradeoffs, and recommendations
- Develop and present solution architectures, technical recommendations, demonstrations, and presentations to technical, business, and executive audiences
- Lead technical responses for proposals, statements of work, and complex customer engagements
- Anticipate and address technical objections, risks, and solution gaps
- Partner with Finance and internal teams to evaluate solution economics, cost models, and commercial viability
- Coordinate technical resources across Solution Engineering, Architecture, Product, Delivery, and other teams
- Provide technical guidance and support to other Solution Engineers
- Stay current on Summit products and services, industry trends, emerging technologies, and customer needs
- Contribute to tools, standards, documentation, reference architectures, and practices that improve Solution Engineering
- Deliver accurate solution scopes and clear handoffs to Delivery teams for successful implementation
- Improve solution quality, team capabilities, and Summit’s Solution Engineering practice
Requirements:
- 6+ years of experience in Solution Engineering, Solutions Architecture, Technical Consulting, Pre-Sales Engineering, or a related customer-facing technical role
- Experience designing solutions within B2B technology, IT consulting, managed services, cloud infrastructure, data center, or similar environments
- Ability to lead complex technical discovery and turn ambiguous customer needs into clear, actionable solution recommendations
- Broad technical knowledge across infrastructure technologies
- Ability to communicate complex technical concepts clearly to technical, business, and executive audiences
- Ability to evaluate competing technical approaches and explain tradeoffs, risks, and business implications
- Ability to build credibility with customers through technical expertise, curiosity, sound judgment, and a consultative approach
- Ability to work effectively across Sales, Delivery, Product, Engineering, Finance, and other teams
- Ability to manage multiple complex opportunities while maintaining attention to detail, quality, and customer commitments
- Ability to share knowledge and support other Solution Engineers
- Ability to navigate ambiguity independently and recognize when broader technical or organizational involvement is needed
- Bonus: Experience within an ISP, data center, managed services provider, cloud service provider, or technology consulting environment
- Bonus: Experience designing solutions for complex or enterprise customer environments
- Bonus: Hands-on Linux and/or Windows systems administration experience
- Bonus: Experience with AWS, Azure, or other hyperscale cloud platforms
- Bonus: Familiarity with VMware, Hyper-V, Xen, or KVM
- Bonus: Experience designing backup, disaster recovery, networking, infrastructure, or managed services solutions
- Bonus: Industry certifications across cloud, networking, Linux, Microsoft, virtualization, or related technologies
- Bonus: Experience supporting customers in regulated or compliance-driven environments
Benefits:
- Flexible Time Off
- Medical, Dental & Vision coverage with HSA/HRA options
- 401(k) with 4% match
- Paid Parental Leave
- Life & Disability Insurance
- Wellness Support for mental and physical health
- Free Colocation & Cloud Access
- Work From Anywhere – remote-friendly by design
- A low-ego, get-it-done culture
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