Solutions Engineer
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Job Description
Solutions Engineer delivering integrations, automations, and warehouse connectivity for Foureyes’ automotive dealership software. Bridging Sales, Product, Implementation, and Support for successful customer solutions.
Responsibilities:
- Partner with Sales to identify customer-specific use cases and technical requirements
- Lead product demonstrations for prospective customers
- Participate in discovery sessions to assess system environments and data sources
- Document technical architectures and workflows for customer data architectures
- Support preparation of technical documentation and draft Statements of Work
- Own customer onboarding and successful delivery of CRM, DMS, data warehouse, and automated flow integrations
- Build or oversee Connect functionality and ensure it meets customer use cases
- Oversee workflow automations using N8N or similar technologies
- Ensure accurate and timely setup of data pipelines, mapping, and warehouse connectivity
- Collaborate with Data Science and Engineering to validate data ingestion, schema alignment, and warehouse flow
- Troubleshoot and resolve technical issues during onboarding and document integration details
- Collaborate with Sales, Product, Customer Success, Support, and Engineering
- Communicate technical feedback and customer insights to Product and Engineering
- Contribute to Connect’s data integration and warehousing framework
- Maintain customer use-case notes, technical documentation, playbooks, and reusable templates
- Train Customer Success and Support on customer use cases and data flow structure
- Support the Director in defining and tracking team KPIs and technical standards
Requirements:
- 2+ years of experience in Solutions Engineering, Sales Engineering, or Technical Consulting
- Experience with SaaS data integration, APIs, workflow automation (N8N, Zapier, Make), and cloud data warehousing
- Strong understanding of data structures, ETL processes, and customer data systems (CRM, DMS, website, inventory)
- Excellent problem-solving, project management, and client communication skills
- Must be authorized to work in the U.S.
- Foureyes is not currently sponsoring work visas for this role
- Must be located in one of the following states: Oregon, Washington, California, Florida, Idaho, Iowa, Kentucky, Maryland, Massachusetts, Michigan, Minnesota, Nevada, New Jersey, Ohio, Pennsylvania, Tennessee, Texas, Arizona, Illinois, Colorado, Connecticut, New Hampshire, Virginia, or South Carolina
- 25% travel in the field, including overnight travel
Benefits:
- Competitive salary and health benefits for eligible full time employees
- 401k matching
- Subsidy for internet or cell phone
- Generous PTO days
- Paid holidays, including two days to honor and celebrate heritage, culture, or traditions
- Half Day Summer Fridays
- Learning opportunities
- Autonomy and ownership
- Chances to succeed and learn through failure
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