Senior Systems Engineer
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Job Description
Senior Systems Engineer building internal cloud, IT, and cybersecurity functions for WRA, an employee-owned environmental consultancy. Owning Azure, Microsoft 365, identity, endpoints, automation, and security operations.
Responsibilities:
- Build WRA’s new internal IT and cybersecurity functions while transitioning from an MSP model to an in-house model
- Act as primary engineer for cloud and SaaS platforms, including Microsoft 365, Azure, Entra ID, endpoint management, and departmental platforms
- Stand up new tools and assist with migration of tools currently used by the MSP
- Engineer Azure Virtual Desktop, Microsoft 365/Entra ID, endpoint management, and automations
- Own Azure Virtual Desktop and virtual servers, including image management, patching, right-sizing, scaling, scheduling, backups, performance optimization, and software versioning
- Deploy monitoring and alerts for virtual machine performance, capacity, usage, and session latency
- Perform root-cause analysis and propose solutions for virtual infrastructure issues
- Administer Microsoft 365, including Exchange, SharePoint, OneDrive, Teams, and data governance
- Coordinate with the Director and specialized departments to ensure tools are appropriately sized, configured, and performant
- Co-manage SaaS and cloud infrastructure backup platforms
- Administer Entra ID and SSO, including conditional access, authentication, dynamic groups, and guest access governance
- Own identity lifecycle automations for onboarding, offboarding, and role changes
- Maintain SCIM provisioning across SaaS applications
- Manage Windows and limited Mac endpoints, including enrollment, Autopilot, compliance/configuration policies, app deployments, and patching
- Manage mobile device configuration and application policies
- Automate IT processes using PowerShell, Microsoft Graph, and other platforms
- Improve implementation of Claude AI, including connector configurations, skills, and design
- Build security operations capabilities from product selection through implementation and administration
- Administer managed detection and response, email security, DNS/web filtering, and vulnerability management tools
- Participate in incident response, investigations, root-cause analyses, and technical containment
- Strengthen infrastructure for compliance with CMMC and NIST SP 800-171
- Serve as final escalation point for complex IT support requests
- Participate in an on-call rotation for rare critical outages
- Maintain runbooks, architecture diagrams, and system configuration documentation
- Follow industry-standard change management practices
- Work under the guidance of the Director of Information Technology & Cybersecurity
Requirements:
- At least 6 years of direct experience supporting a hybrid or remote workforce of at least 50 employees as an engineer
- Comfortable working fully remote with travel to company offices as described
- Demonstrated history of performing duties in a high-trust role
- Strong history managing mission-critical Azure Virtual Desktops and application-specific servers
- Deep hands-on experience with Microsoft 365 and Entra ID, including conditional access, provisioning, identity governance, and general administration
- Experience managing distributed endpoints and mobile devices using Intune, NinjaOne, WorkspaceOne, or comparable tools
- Proven track record using PowerShell to administer Microsoft 365 and Azure
- Zero-trust security mindset
- Excellent customer service skills and ability to explain complex technical issues in plain language
- Able to lift up to 50 lbs, climb indoor ladders, crawl under furniture, and reach behind wall-mounted equipment
- Bonus: experience supporting CAD/GIS applications, Egnyte, VantagePoint, Elevia, Bluebeam, Adobe Acrobat, Microsoft certifications, CMMC, NIST SP 800-171, CCPA, SOC 2, ITSM, ITIL, platform migrations, IAM automations, data retention policies, or UniFi Network and Protect
Benefits:
- Employee-owned company
- Flexible policies
- Learning and professional development programs
- Sustainability-focused employee programs
- Policies supporting family priorities and healthy, balanced lives
- Fully remote work within California, Colorado, Arizona, or Oregon
- Travel to company offices 1–2 times per year on average
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