Senior Technical Marketing Engineer
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Job Description
Technical Marketing Engineer validating Zscaler’s Zero Trust Branch security solutions through customer PoVs and advanced networking labs. Creating technical collateral and training field teams and partners.
Responsibilities:
- Lead hands-on customer Proof of Value engagements, architectural demonstrations, and pilot evaluations
- Architect, deploy, and maintain physical and virtual networking labs simulating complex enterprise branch, edge, and retail topologies
- Test product behavior, interoperability, and real-world scale
- Diagnose, reproduce, and resolve L2/L3 networking escalations, segmentation challenges, and packet-level anomalies
- Serve as the technical escalation bridge between field teams and core engineering
- Author deployment runbooks, reference architectures, white papers, competitive test plans, and solution briefs
- Create and deliver technical training, interactive workshops, and webinars for Systems Engineers, professional services, and channel partner architects
- Accelerate enterprise deal closure, deployment self-sufficiency, and customer adoption of Zero Trust Branch solutions
Requirements:
- 5+ years of hands-on experience in technical marketing, solutions architecture, or advanced systems engineering
- Deep expertise in enterprise routing, switching, TCP/IP, L2/L3 network segmentation, and tunneling protocols including WireGuard, IPsec, and VxLAN
- Proven track record leading and winning hands-on customer Proof of Value pilots and executive architectural evaluations
- Proficiency building and maintaining multi-vendor physical and virtual network lab topologies
- Experience with bare-metal appliances, ESXi, KVM, EVE-NG, and GNS3
- Advanced packet analysis and troubleshooting using Wireshark, tcpdump, and traffic generation tools
- Experience diagnosing routing anomalies, latency/jitter, MTU issues, and NAT/firewall traversal
- Track record authoring production-grade technical collateral and delivering technical enablement sessions
- Demonstrated curiosity and active exploration of AI tools, with a history of integrating new technologies into workflows
- Preferred: practical experience with Python, Bash, infrastructure-as-code, Ansible, Terraform, REST APIs, public cloud networking, Docker, Kubernetes, networking/security certifications, or retail/IoT/OT/cellular WAN/5G failover deployments
Benefits:
- Various health plans
- Time off plans for vacation and sick time
- Parental leave options
- Retirement options
- Education reimbursement
- In-office perks
- Inclusive benefits for employees and their families
- Reasonable accommodations or adjustments in the recruiting process
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